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Patient Services Rep

2 months ago

Tulsa, United States Hillcrest Healthcare System Full time
Overview

Join our team as a day shift, full-time, Patient Services Rep (PSR) in Tulsa, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

  • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

Your team is bigger than your department:

  • Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
  • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
  • This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
  • Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
  • Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
  • Collects and verifies accurate patient information and enters into registration system.
  • Receives payment for services and correctly completes charge slips for data entry.
  • Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
  • The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications

Job Requirements:

  • High School Diploma or GED

Preferred Job Requirements:

  • Previous customer service experience
  • Previous medical office experience