Associate Director, Operations

3 weeks ago


Cleveland, United States Jones Day Full time

Associate Director, Operations & Technology - Business Development & Communication (BD&C) Join to apply for the Associate Director, Operations & Technology - Business Development & Communication (BD&C) role at Jones Day. Jones Day is a global law firm with 40 offices in major centers of business and finance throughout the world. Covering 19 countries on five continents, our unique governance system fosters an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service. Jones Day seeks to employ the most qualified people, capable of delivering superior client service through professional excellence and teamwork, for every position in the firm. We offer competitive compensation and benefits in a stimulating work environment. Summary of Essential Duties and Responsibilities: The Associate Director, Operations and Technology oversees multiple functional teams within the BD&C department and helps drive technology integration to support the Firm’s strategic goals. This position oversees the Business Intelligence, Marketing Technology, Proposals, Content, and Recognitions/Awards teams—focusing on supervising and supporting Senior Managers and teams across those functions. The Associate Director leverages technical expertise to help shape and implement a data strategy that supports the Firm’s strategic goals and evolves with technological advancements, including key projects involving CRM/ERM, experience management, website development, and communications platforms. The Associate Director works closely with Firm leadership and departments, evaluates and enhances BD technology and implements AI-driven efficiencies to strengthen client relationships and increase revenue. Required Qualifications: Bachelor's degree in communications, marketing or business related field. Secondary degree (Masters or higher) in data analytics, AI or a related field is a plus. Minimum of ten (10) years experience in BD&C in a law firm, management consulting, or other professional services firm with a focus on technology. Demonstrated leadership in technology strategy and innovation, preferably within a global legal or professional services environment. Salary range for this Cleveland position is $225,000 to $275,000. Jones Day is an Equal Opportunity Employer. #J-18808-Ljbffr



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