Fine Dining Busser

4 weeks ago


Auburn, United States Muckleshoot Casino Full time
WE'RE DOUBLING DOWN ON YOUR FUTURE

  • Competitive salary at $16.275/hr. with discretionary performance bonuses 2x a year
  • Complimentary meals and covered team member parking.
GET TO KNOW THE ROLE

The Busser is responsible for restocking and replenishing food service supplies, assisting wait staff, and removing and resetting tables to help maintain a luxury guest dining experience.

WHAT YOU'LL DO
  • Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
  • Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort.
  • Set up tables with clean tablecloths, napkins, utensils, and glassware before guests arrive.
  • Clear and clean tables promptly after guests leave, ensuring they are reset for the next guest.
  • Empty and clean trash receptacles, ensuring proper waste disposal and recycling practices.
  • Refill supplies such as napkins, straws, and condiments as needed.
  • Replenish ice and beverage stations.
  • Assist the wait staff as needed.
  • Always keep the floor area and seats clean and presentable and in a safe and sanitary manner.
  • Provide friendly and attentive service to guests, responding to their needs and inquiries.
  • Anticipate and proactively address guest requirements to enhance their dining experience.
  • Create, maintain, and facilitate a positive work environment.
  • Smile and engage guests and team members with a positive professional demeanor.
  • Perform other duties as assigned.
  • Follow all the unique standards and steps of service to your particular outlet.
WHAT YOU'LL BRING
  • Entry level training provided for candidates who demonstrate passion for guest service; motivation to learn; and a professional demeanor.
  • Experience in upscale hospitality or fine dining restaurant highly preferred
  • Excellent customer service skills, including attentiveness, friendliness, and the ability to handle guests.
  • Must maintain a valid WA State Health Card/Food Handlers Permit.
HOW YOU'LL BE SUCCESSFUL
  • Ability to obtain a Class III B gaming license.
  • Experience in upscale hospitality or fine dining restaurant highly preferred
  • Role training provided for candidates who demonstrate a passion for guest service; motivation to learn; and a professional demeanor.
  • Excellent customer service skills, including attentiveness, friendliness, and the ability to handle guests.
  • Must maintain a valid WA State Health Card/Food Handlers Permit.
WHAT TO EXPECT
  • Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
  • Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
  • Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
  • Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
  • Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.

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