Current jobs related to Call Center Representative - Alexandria - Advantia Health

  • Call Center Representative

    3 months ago

    Alexandria, United States Advantia Health Full time

    Physicians & Midwives (P&M) is seeking a full-time Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. P&M has 5 office locations in Northern Virginia (Alexandria, N. Arlington, Mt. Vernon, Kingstowne,...

  • Call Center Representative

    3 months ago

    Alexandria, United States Advantia Health Full time

    Physicians & Midwives (P&M) is seeking a full-time Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. P&M has 5 office locations in Northern Virginia (Alexandria, N. Arlington, Mt. Vernon, Kingstowne,...

  • Customer Service/Call Center Manager

    2 weeks ago

    Alexandria, Virginia, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Customer Service/Call Center Manager to lead our team and drive business growth. The ideal candidate will have a proven track record of success in call center management, with a strong focus on customer satisfaction and team performance.Key ResponsibilitiesLead and develop a high-performing call center team to...

  • Call Center Operations Manager

    3 weeks ago

    Alexandria, United States Equahire Full time

    Customer Success ManagerOur Customer Success Manager leads and empowers our Customer Success Representatives (CSR’s) and Dispatch Success Representatives (DSR's) to build long-lasting relationships, maintain and expand the customer base, and meet company goals through delivering exceptional service to all they interact with.Objective: To make every...

  • Call Center Operations Manager

    1 week ago

    Alexandria, United States Equahire Full time

    Customer Success ManagerOur Customer Success Manager leads and empowers our Customer Success Representatives (CSR’s) and Dispatch Success Representatives (DSR's) to build long-lasting relationships, maintain and expand the customer base, and meet company goals through delivering exceptional service to all they interact with.Objective: To make every...

  • Call Center Operations Manager

    2 weeks ago

    alexandria, United States Equahire Full time

    Customer Success ManagerOur Customer Success Manager leads and empowers our Customer Success Representatives (CSR’s) and Dispatch Success Representatives (DSR's) to build long-lasting relationships, maintain and expand the customer base, and meet company goals through delivering exceptional service to all they interact with.Objective: To make every...

  • Call Center Operations Manager

    1 month ago

    Alexandria, United States Equahire Full time

    Customer Success ManagerOur Customer Success Manager leads and empowers our Customer Success Representatives (CSR’s) and Dispatch Success Representatives (DSR's) to build long-lasting relationships, maintain and expand the customer base, and meet company goals through delivering exceptional service to all they interact with.Objective: To make every...

  • Dining Attendant

    1 month ago

    Alexandria, United States Knute Nelson Full time

    The mission of Knute Nelson is to enrich the lives of everyone we serve. Schedule: On-call Dining Attendant, working 1-2 shifts per week Provide coverage as needed Hours are 4PM-7PM Supporting our Care Center facility Obtaining the COVID-19 vaccination, or medical or religious exemption, is a requirement of employment for this position. Scope: Must create...

  • LPN or RN

    3 months ago

    Alexandria, United States Knute Nelson Full time

    The mission of Knute Nelson is to enrich the lives of everyone we serve. Hiring On-Call/Casual LPNs & RNs. On-Call requires working three shifts per month. Obtaining the COVID-19 vaccination, or medical or religious exemption, is a requirement of employment for this position. Scope: Responsible for the administration of general care of the residents and...

  • LPN or RN

    5 months ago

    Alexandria, United States Knute Nelson Full time

    Hiring On-Call/Casual LPNs & RNs. On-Call requires working three shifts per month. Obtaining the COVID-19 vaccination, or medical or religious exemption, is a requirement of employment for this position. Scope: Responsible for the administration of general care of the residents and patients. Provide regular work direction and...

  • Patient Care Representative

    4 days ago

    Alexandria, Virginia, United States Virginia Hospital Center Full time

    Job Title: Patient Care Representative - Urology LeadJob Summary: We are seeking a highly skilled Patient Care Representative to join our team at Virginia Hospital Center. As a Patient Care Representative - Urology Lead, you will be responsible for scheduling, meeting, greeting, and registering patients in a friendly, courteous, and professional manner.Key...

  • Patient Care Representative

    6 months ago

    Alexandria, United States Virginia Hospital Center Full time

    Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batchin Patient Care, Representative, Patient, Hospital, Healthcare, High School

  • Customer Service Representative

    2 months ago

    Alexandria, Virginia, United States FYZICAL Therapy and Balance Centers Full time

    About FYZICAL Therapy and Balance CentersFYZICAL Therapy and Balance Centers is a leading physical therapy company that is committed to changing the PT industry by creating non-traditional, individualized treatment plans. We are seeking a highly skilled and compassionate Customer Service Representative to join our team.Job SummaryThe Customer Service...

  • Patient Care Representative

    3 weeks ago

    Alexandria, United States Virginia Hospital Center Full time

    Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batchin Patient Care, Representative, Patient, Tow, Hospital, Healthcare

  • Dental Implant Sales Representative

    2 weeks ago

    Alexandria, Virginia, United States Nuvia Dental Implant Center Full time

    Unlock Your Potential as a Dental Implant Sales RepresentativeAt Nuvia Dental Implant Center, we're on a mission to revolutionize the world of dental implants. As a Dental Implant Sales Representative, you'll play a crucial role in helping patients achieve their dream smiles. With a strong focus on building trust and closing gaps, you'll be responsible for...

  • Customer Service Representative

    2 weeks ago

    Alexandria, Virginia, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative I to join our team in Old Town Alexandria. As a key member of our Call Center, you will be responsible for providing exceptional service to our members, handling a high volume of inbound calls, and identifying opportunities to sell SDFCU products and services.Key...

  • Lead Patient Care Representative

    3 weeks ago

    Alexandria, United States Virginia Hospital Center Full time

    Lead Patient Care Representative - Urology Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and...

  • Customer Service Representative

    4 weeks ago

    Alexandria, Virginia, United States Labor Finders Full time

    Your JobWe are seeking a highly skilled and customer-focused individual to join our team as a customer service representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.The ideal candidate will have a proven track record of...

  • Customer Service Representative

    1 week ago

    Alexandria, Virginia, United States Safelite Full time

    Customer Service RepresentativeAt Safelite, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through every interaction.Key Responsibilities: Welcome in-shop customers and resolve customer concerns efficiently Manage...

  • Member Service Representative

    4 weeks ago

    Alexandria, Virginia, United States Navy Federal Credit Union Full time

    Job SummaryNavy Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key ResponsibilitiesAnalyze and resolve complex...

Call Center Representative

2 months ago

Alexandria, United States Advantia Health Full time

Physicians & Midwives (P&M) is seeking a full-time Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. P&M has 5 office locations in Northern Virginia (Alexandria, N. Arlington, Mt. Vernon, Kingstowne, and Woodbridge).

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Serves patients by greeting and helping them on the telephone, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors on the telephone; serves as the first touchpoint between the patient and the practice.
  • Performs all registration (or verifies mobile registration) for new patients and updates registration information for established patients.
  • Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.
  • Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges.

Qualifications:

  • High school diploma or GED required; Associate's degree preferred.
  • Minimum two (2) years of experience in a medical/clinical office.
  • Experience with EMR, computerized scheduling and registration systems including Athena, Greenway and Phreesia.

About Advantia Health:

To provide the highest quality patient care available, P&M is partnered with Advantia Health. Advantia is transforming healthcare for all women – setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment.

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.