Renewal Account Executive

2 weeks ago

San Francisco, United States Teambridge Full time

About Teambridge: More than 60% of workers in the US (and 70% of workers in the world) are paid hourly, and the businesses that employ them each have their own unique processes and workflows when it comes to managing their workforce. Unfortunately, the workforce management tools that have historically been available to them are some combination of rigid, outdated, or not built for an on-the-go workforce. Teambridge is the composable, AI-native workforce management platform. Teambridge is powered by modular, no-code blocks that can be combined to automate any task or process that comes with managing a large workforce, such as hiring and onboarding, or time tracking and scheduling. And because today's workers are on-the-go, Teambridge is mobile-first, giving staff a consumer-grade mobile app that drives engagement and significantly improves staff retention. With a $28M Series B raised in 2024, Teambridge is funded by General Catalyst, Mayfield and industry leading angel investors as we build flexible, efficient, and intuitive solutions for complex workforce challenges. Based in San Francisco, Teambridge is committed to redefining the industries we partner with. Responsibilities Own renewal engagements from start to finish, ensuring a smooth, strategic process. Negotiate renewals with a focus on delivering mutual value for both the customer and Teambridge. Identify, scope, and close upsell opportunities that align with the customer’s operational objectives. Exceed targets through successful renewals and upsells. Quickly establish strong relationships with key stakeholders, including technical users, decision-makers, and executives. Become an expert on the Teambridge Platform to provide proactive technical consultation and identify opportunities for expansion. Partner closely with internal teams (Customer Success, Sales, Product, Engineering) to solve customer challenges, advocate for needs, and align product capabilities with client goals. Champion our company values in every customer interaction. Qualifications 2+ years in account management, customer success, or full-cycle sales, ideally in a SaaS environment. A track record of meeting or exceeding quota and successfully managing renewals. Strong interest in SaaS platforms with the ability to explain technical concepts in plain language. Excellent communication, negotiation, and relationship-building skills. Highly organized with the ability to manage multiple accounts and projects at once. Comfort in a high-growth, evolving environment. Empathy for customers and a collaborative team spirit. #J-18808-Ljbffr

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