Residential Security Agent

2 days ago Be among the first 25 applicantsAre you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching forConcentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:Integrity – Collaboration – Relationships – Excellence – Creativity – ResultsJoin Us,Concentric – "Your World Secured"Residential Security Agent – Seattle, WAThe Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client’s residential physical security team, providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response.Shift and ScheduleThis is a full-time position with 24/7 coverage. Days and hours of work are Monday through Sunday and may include day, evening, and night shifts, including coverage of weekends and holidays. Schedules are 4 days on / 3 days off and 3 days on / 4 days off. Suggested schedule is 12‑hour day shift rotation. Hours may vary.RESPONSIBILITIESAct to support threat management and emergency response, serving as the primary point of contact for client security needs.Monitor and manage camera system, access control technology, and other security tools.Advise and take action addressing unknown visitors, phone calls, and other contacts.Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables.Provide a high standard of customer service delivery for clients, guests, and staff.Ensure client deliverables are met across the full suite of security services.Proactively communicate with clients regarding risks to personnel, property, or privacy.REQUIRED QUALIFICATIONSMust be able to legally work in the United States without visa sponsorship.Job requires carrying authorized weapons and ammunition, use of protective gear and devices, and awareness of personal safety and safety of others.Job may require performing stressful and physical activities.All required licenses and certification requirements, including:Licensing/proven training in defensive tactics, de‑escalation, first aid/medical response, security guarding, and firearms use.Current or retired law enforcement or possess a current Concealed Pistol License (CPL) issued by the Washington State Department of Licensing.Must be eligible to obtain and/or maintain a Washington State Armed Guard Card.Must hold or be able to obtain CPR/FA training or higher.Experience in successful project management, participating in a small team environment.Operational experience with residential security teams, executive protection details, and/or high‑profile corporate security teams.A successful track record operating within a high‑touch, customer service environment.Appropriate professional bearing and customer service skills.Demonstrated computer skills, including Google Suite and MS Office applications.Ability to adapt well to fast‑paced environments with changing circumstances, direction, and strategy.High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy.Excellent written and verbal communication skills, including comfort working with senior leadership.Skilled in synthesizing facts, concepts, and principles.Emotional intelligence and a customer‑focused approach.PREFERRED QUALIFICATIONSBachelor’s Degree in a related field or relevant experience.Executive Protection and/or Tactical training preferred.Advanced medical training (EMT, WEMT, WFR, TCCC/TECC).Current WA state guard card and armed endorsement.Experience with physical security and alarm systems.COMPENSATION & BENEFITSEmployee’s Medical, Dental, & Vision Premiums are 100% paid for by Concentric.Supplementary coverage for dependents on medical, dental, and vision plans.Medical plans: PPO or HDHP with HSA employer contribution.Medical FSA.Dependent Care FSA.Employer‑paid insurance: life, STD, LTD, and AD&D.401(k) including employer match & immediate vesting.11 paid holidays.Paid leave (vacation, sick, parental, volunteer).Pet insurance.Employee discount program.Employee Assistance Program.Credentity Protection – Eclipse Digital Protection by Concentric.Dedicated Security and Intelligence Training Programs for professional development.Coaching and mentoring opportunities.LOCATION & PAYSeattle, WashingtonPay Range: $48,000 – $50,000 annuallyEQUAL OPPORTUNITY & EEO STATEMENTConcentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers requires a collaborative and conscious effort. We are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We create a diverse environment and are proud to be an equal‑opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy at the bottom of our career page. #J-18808-Ljbffr