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Lead Server| Ford Idaho Center
5 months ago
Overview
The Lead Server assists the Catering Manager in overseeing day-to-day banquet operations including table service and buffets. The Lead Server coordinates the service team to ensure that all catering events are well organized and that the expectations of the host/client are exceeded.
This role will pay an hourly rate between $20.00 Plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
This position will remain open until Sept 30, 2024
Responsibilities
- Maintains knowledge of the menu and any special items being offered.
- Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-buses tables and full buses tables when necessary during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Maintains high responsiveness to customer desires and requests.
- Maintains a professional and clean appearance.
- Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
- Support and guide other employees
- Three years experience as a server, floor, or bartending supervisor in a la carte or private dining service.
- High-energy, outgoing personality with strong professional, interpersonal, and communication skills.
- Proven track record of team leadership and motivation skills.
- Attention to set up and service details are a must.
- Diplomatic team player able to foster relationships with Members, Employees, and guests.
