Assistant Location Manager, Logistics

1 week ago

Detroit, United States Riverstone Logistics Full time
Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of Delivering Life's Best Memories.

RLX provides final mile deliveries through dedicated and network models for various clients in over 23 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 600 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary

The Assistant Location Manager supports the Location Manager to ensure the operational efforts of an individual client location under limited supervision, participating in the development and implementation of location policies and procedures. This position partners with the current Motor Carriers and a pipeline of potential Motor Carriers. The Assistant Location Manager also conducts operational analyses, and audits current procedures to monitor and improve the efficiency of operations and client satisfaction. The Assistant Location Manager will spend most of his/her time in the office or warehouse maximizing the performance of the site.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Oversee daily operations and ensure daily objectives are being met
  • Act as a Location's point of contact in absence of Location Manager
  • Implement the Lean Six Sigma throughout the warehouse
  • Enforce company compliance standards
  • Ensure the planning and scheduling of distribution services are executed in a timely manner
  • Manage and perform activities related to dispatching, routing, and tracking transportation
  • Support an environment that fosters open and positive team communication
  • Partner with the current motor carriers and a pipeline of potential motor carriers
  • Build a strong rapport with our service providers and clients
  • Communicate daily/shift goal of facility and group(s); device, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
  • Enforce location safety management plans
  • Delegate and appoint work amount the team
  • Manage a team of up to 4 direct reports (punctuality, performance PTO, discipline, coaching, etc.)
  • Interview, train, select employees
  • Determine the pay and the hours of work
  • Make independent discretion and judgement
  • Manage logistics services
  • Performing other duties as assigned


Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Bachelor's Degree strongly preferred
  • Two (2) years or more of problem-solving skills experience, use of formal Root Cause Countermeasure
  • Ability to prioritize and organize work, along with a strong follow-up, analytical, problem-solving, and sound decision-making skills
  • Ability to effectively communicate in both verbal and written forms with customers, employees, peers, and management.
  • Create and maintain professional relationships within all levels of the organization (peers, workgroups, customers, supervisors)
  • Work self-directed with minimal supervision
  • Work independently and as a member of a team
  • Flexibility to operate, and self-driven to excel, in a fast-paced environment
  • Capability to multi-task and highly organized with excellent time management skills
  • Detail-oriented with excellent follow-up practices
  • Intermediate computer skills
  • Exposure to Lean principles, systems, and tools (beginner level)


Non-Essential Duties and Responsibilities

The non-essential functions include, but are not limited to the following:
  • Speaking with Motor Carriers and checking compliance
  • Communicating with other departments on updates, meetings, and other as needed
  • Be able to make sound decisions
  • Being able to adapt to any new planning or any changes
  • Ability to embrace new technology
  • Other duties as assigned


Preferred Qualifications (Knowledge, Skills, and Abilities)
  • Bachelor's degree in logistics, supply chain, or related field preferred
  • Two (2) years or more of experience in logistics, warehouse, or industry-related field preferred


Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and manipulate various objects. Occasionally the employee will be expected to move boxes, and manipulate objects in various directions. This position may require extended work hours and travel.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.

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