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    Porsche Woodland Hills Job OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Porsche Host at Porsche Woodland Hills. As a key member of our team, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.Key Responsibilities:Promptly and professionally...

Porsche Host

2 months ago

Los Angeles, United States Porsche Woodland Hills Full time

Position Description

Porsche Host opportunity at Porsche Woodland Hills located in the heart of Woodland Hills. You will be working in our brand-new state-of-the-art facility. This is a great opportunity to work and grow your career with an industry-leading dealership. We are looking for an individual with luxury hospitality experience who is enthusiastic, honest, hardworking, and committed to providing first-class customer service to every guest, every time with passion and pride. 

Preferred Experience

  • 2 years of concierge experience with luxury hotels or spas.
  • 2 years of sales experience with luxury retail stores; Neiman Marcus, Lulu-lemon, Nordstrom, Nordstrom Rack, Saks Fifth Ave, or Saks OFF 5th.
  • 2 years hosting experience with a luxury hotel, spa, retail, boutique, or five-star restaurants; Maestro’s, Larsen’s, Ruth’s Chris, or BOA.  

Position Duties

  • Promptly and professionally greet and offer assistance to all dealership visitors and customers.
  • Promptly and professionally answer the phone, respond to emails, address complaints, and handle the front desk duties. 
  • Acting as a consultant in assisting customers with any automotive need and providing customer service support to the service and sales.
  • Receive and route incoming calls, providing answers to basic queries, and then following up to ensure excellent customer service.
  • Operating a switchboard telephone system to receive incoming calls, determining the nature of the call, and directing callers to the appropriate person or department.
  • Assisting with filing duties and other administrative and accounting tasks as needed
  • Follow management instructions to assist the dealership in other areas when required.
  • Acting as a Barista in assisting customers with refreshments and snacks
  • Light housekeeping for all customer-facing areas including waiting rooms and restrooms.

Position Qualifications

  • Valid driver's license with an insurable driving record. Legally authorized to work in the US.
  • Intermediate Computer skills in typing, email, Microsoft Word, Outlook, and Excel.
  • Excellent communication, time management customer service, and follow-up skills.
  • Professional appearance and work habits. Strong work ethic. High integrity.
  • Commitment to punctuality, following instructions, and the hard work needed to succeed.
  • Ability to work as a member of a team as well as independently with limited supervision.

Benefits

  • Medical & Dental Insurance with significant portion of employee coverage paid by employer.
  • 401(k) plan with an AMAZING employer match program (Best in the Industry)
  • Paid Vacation, Paid Sick Time, and Paid Holidays
  • Dealership Sponsored Training Programs
  • Growth and Advancement opportunities 

We are an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, or disability. We believe that a diverse workforce is a strength to be celebrated. We will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (“Ban the Box”) Ordinance.