Porsche Host

2 months ago


Los Angeles, California, United States Porsche Woodland Hills Full time
Porsche Woodland Hills Job Opportunity

We are seeking a highly skilled and enthusiastic individual to join our team as a Porsche Host at Porsche Woodland Hills. As a key member of our team, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities:
  • Promptly and professionally greet and offer assistance to all dealership visitors and customers.
  • Answer the phone, respond to emails, address complaints, and handle front desk duties with a high level of professionalism.
  • Act as a consultant in assisting customers with any automotive need and provide customer service support to the service and sales teams.
  • Receive and route incoming calls, providing answers to basic queries, and follow up to ensure excellent customer service.
  • Operate a switchboard telephone system to receive incoming calls, determine the nature of the call, and direct callers to the appropriate person or department.
  • Assist with filing duties and other administrative and accounting tasks as needed.
  • Follow management instructions to assist the dealership in other areas when required.
  • Act as a Barista in assisting customers with refreshments and snacks.
  • Perform light housekeeping for all customer-facing areas, including waiting rooms and restrooms.
Requirements:
  • Valid driver's license with an insurable driving record.
  • Legally authorized to work in the US.
  • Intermediate computer skills in typing, email, Microsoft Word, Outlook, and Excel.
  • Excellent communication, time management, customer service, and follow-up skills.
  • Professional appearance and work habits.
  • Strong work ethic and high integrity.
  • Commitment to punctuality, following instructions, and the hard work needed to succeed.
  • Ability to work as a member of a team as well as independently with limited supervision.
Benefits:
  • Medical & Dental Insurance with a significant portion of employee coverage paid by the employer.
  • 401(k) plan with an AMAZING employer match program (Best in the Industry).
  • Paid Vacation, Paid Sick Time, and Paid Holidays.
  • Dealership-sponsored training programs.
  • Growth and Advancement opportunities.

We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, sex, age, national origin, or disability. We believe that a diverse workforce is a strength to be celebrated.