Porsche Host
2 months ago
Los Angeles, California, United States
Porsche Woodland Hills
Full time
Porsche Woodland Hills Job OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Porsche Host at Porsche Woodland Hills. As a key member of our team, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.
Key Responsibilities:- Promptly and professionally greet and offer assistance to all dealership visitors and customers.
- Answer the phone, respond to emails, address complaints, and handle front desk duties with a high level of professionalism.
- Act as a consultant in assisting customers with any automotive need and provide customer service support to the service and sales teams.
- Receive and route incoming calls, providing answers to basic queries, and follow up to ensure excellent customer service.
- Operate a switchboard telephone system to receive incoming calls, determine the nature of the call, and direct callers to the appropriate person or department.
- Assist with filing duties and other administrative and accounting tasks as needed.
- Follow management instructions to assist the dealership in other areas when required.
- Act as a Barista in assisting customers with refreshments and snacks.
- Perform light housekeeping for all customer-facing areas, including waiting rooms and restrooms.
- Valid driver's license with an insurable driving record.
- Legally authorized to work in the US.
- Intermediate computer skills in typing, email, Microsoft Word, Outlook, and Excel.
- Excellent communication, time management, customer service, and follow-up skills.
- Professional appearance and work habits.
- Strong work ethic and high integrity.
- Commitment to punctuality, following instructions, and the hard work needed to succeed.
- Ability to work as a member of a team as well as independently with limited supervision.
- Medical & Dental Insurance with a significant portion of employee coverage paid by the employer.
- 401(k) plan with an AMAZING employer match program (Best in the Industry).
- Paid Vacation, Paid Sick Time, and Paid Holidays.
- Dealership-sponsored training programs.
- Growth and Advancement opportunities.
We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, sex, age, national origin, or disability. We believe that a diverse workforce is a strength to be celebrated.