Sales & Service Representative (Universal Banker)

2 weeks ago


Largo, United States First Citizens Bank Full time

Overview:

Are you a people person? Be a First Citizens person Join our Belleair branch team and make a difference.

This full-time Retail Banking Sales and Service Representative role will be located at 101 N. Indian Rocks Road in Belleair Bluffs, Florida. The successful candidate will demonstrate:

  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
Responsibilities:

The essential functions of the job include, but are not necessarily limited to, the following:

  • Engaging customers in conversation to understand their banking needs and preferences
  • Processing transactions accurately and efficiently
  • Providing assistance with account servicing needs
  • Facilitating customer awareness and education of bank services, including digital banking capabilities
  • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs


Qualifications:
  • Required Education: High School Diploma or GED
  • Required Experience: 6+ months customer service experience AND 1+ years recent cash-handling experience

  • Preferred Items:
    • 1+ years prior experience from a Large Financial Institution
    • An ability to engage in sales conversations regarding new accounts
    • Working knowledge of Microsoft Office

*PLEASE NOTE: A background in financial sales is highly preferred for this position*


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