Head of Scaled Sales, North America

2 weeks ago

Mountain View, United States Intuit Full time

Overview Intuit Mailchimp is the #1 growth platform for small to medium sized businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of multichannel marketing and CRM solutions powered by GenAI. We are looking for a customer-obsessed, strategic, and analytical sales leader with experience and a passion for leading and inspiring scaled sales teams. Reporting to Mailchimp’s Head of Sales, you will lead a team of sales leaders, FTE sellers, program managers and contractual sellers with a focus on new customer acquisition. You will be responsible for our sales partners success, FTE sellers achieving targets, managing our contractual workers, & collaborating with cross functional leaders to drive revenue growth and customer success. What you'll bring 12+ years of experience in sales operations/management Accomplished leader at least with 3-5 years experience managing scaled sales operations Experienced people manager who has built high-performing teams and demonstrated ability to implement execution strategies to effectively manage, coach, & balance both team/individual goals Experience leading and scaling both inbound and outbound sales motions and working with SMB & Mid Market customer segments Strong analytical, planning and problem-solving skills with in depth understanding of sales levers, metrics, performance standards and sales methodology An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity Strong track record in delivering industry-leading sales results Demonstrable capabilities in building and scaling sales teams from early stages and leading transformation Excellent communicator with the ability to inspire customers and internal teams Proven success in partnering, influencing and collaborating internally and externally toward shared vision and goals BA or BS degree minimum. MBA preferred How you will lead Lead and manage the scaled sales operations team to achieve and exceed sales targets Foster a high-performance culture focused on accountability, continuous improvement, and customer satisfaction Analyze and improve sales processes to enhance efficiency and effectiveness In partnership with the sales leadership team, build and execute a customer acquisition strategy (across Inbound and Outbound) to bring in new businesses to Mailchimp as well as accelerate customer growth overall Be thought partner for Marketing Leadership to innovate on customer experiences, lead generation, pricing experiments and acquisition strategies Work with sales, onboarding, and strategy leaders to influence sales program design, sales incentive plans and define a sales strategy that connects across other global GTM functions to enable a seamless customer journey Lead the team with operational rigor and data driven approach to continually understand business performance and deliver quarterly and annual sales targets Collaborate across Intuit to share and learn best practices to continue to drive growth and to implement process improvement Work with the North American QuickBooks teams to ensure we develop a strategy around joint go to market and execute against it Quickly test new ideas, using our Innovation practices, combining data and insight to learn and innovate rapidly Lead the best customer listening engine to capture insights and feedback to influence product roadmaps and tools/infrastructure to improve the experience of customers and sellers Help remove barriers, acting as an escalation point when needed to help solve,triage, or close prospective accounts EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

  • Head of Scaled Sales, North America

    2 weeks ago

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