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Call Center Rep

2 months ago

Phoenix, United States Global Channel Management Full time

About the job Call Center Rep

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm
Preferred:

SAP skills

Call Center Rep duties:
  • Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
  • Take phone calls and answers chats/emails regarding accounts payables and bills.