Senior Product Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust As a Senior Product Manager in the Data Solutions team, you will play a key role in shaping the next generation of Trustpilot’s data products and platform capabilities. Trustpilot Data Solutions enables investment firms, consultants, tech, and regulators, to power their decisions through AI-driven insights and trust signals, transforming how organizations understand and act on trust data. These products empower customers to embed Trustpilot’s data directly into their analytics, workflows, and AI models to unlock new forms of intelligence and business value. You will help shape a rapidly growing, strategically important product area for Trustpilot, building the foundation for a category defining data platform. This role involves driving the product direction and execution of our Data Solutions offering, including API-based data products, data visualisation experience, and integrations with leading data distribution platforms such as Snowflake, AWS, and Databricks. You will join at an exciting stage of growth, working to mature a newly launched product, drive adoption, and evolve our strategy through close collaboration with customers, partners, and internal stakeholders. What you'll be doing: Guide a cross-functional agile squad of engineers, a data scientist, applied AI specialists, and UX professionals through the full product lifecycle, from discovery and roadmap definition to delivery and iteration. Define and execute the long-term strategy for Trustpilot’s data platform, ensuring it delivers measurable customer and business value. Develop and expand our suite of data and API products, including visualisation tools and integrations that enable customers to access and leverage Trustpilot’s data at scale. Partner closely with engineering, sales, marketing and external partners to align technical capabilities with customers needs and GTM strategy. Collaborate with applied AI specialists and data scientists to translate data and model outputs into productised insights that enhance customer decision making. Influence how Trustpiliot’s data is structured, modelled, and exposed to ensure scalability, usability, and clear value for customers. Work closely with data engineering and key stakeholders to drive the data governance process, ensuring the data approval, quality, and reliability meet customer expectations. Build strong feedback loops with customers and strategic partners to continuously improve product market fit and inform new product opportunities. Define and monitor key success metrics such as customer adoption and engagement, and data quality, focusing on understanding which data sets and insights deliver the most value, and how customers use them to drive decisions and automation. Communicate product vision, progress, and risks effectively to senior leaders and cross-functional teams, ensuring alignment across the business. Who you are: Significant experience working with agile teams, ideally on customer facing data solution products such as APIs, analytics platforms, or AI-driven data applications. Demonstrated success leading cross-functional teams and delivering impactful, high-quality products that transform complex data into valuable customer insights. Strong understanding of product management fundamentals, including discovery, roadmap ownership, stakeholder management and effective execution. Experience collaborating with data scientists and engineers to translate complex data capabilities into intuitive, high-value product experiences. Familiarity with the modern data stack, including data APIs, cloud data warehouses, and data distribution ecosystems (e.g. Snowflake, AWS, Databricks). An effective communicator who can articulate complex data capabilities and outcomes clearly to both technical and non-technical audiences. Passionate about emerging technologies and the potential for data and AI to unlock new forms of business intelligence and customer value. Comfortable operating in a fast-moving environment, balancing short‑term delivery with long‑term strategic thinking. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year Rich learning and development opportunities through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app Paid parental leave Season ticket loan and a cycle‑to‑work scheme Central office location complete with table tennis, a gaming corner, coffee bars and snacks Regular opportunities to connect with fellow Trusties Access to over 4,000 deals and discounts Independent financial advice and free mortgage broker advice Talent acceleration programs – fast‑track your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever – to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial – we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh – it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever‑changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal‑opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you – we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our People Team at HR@trustpilot.com, quoting the role you wish to apply for. #J-18808-Ljbffr