Bilingual Customer Service Analyst
2 weeks ago
We are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for helping others.
Duties:
- Answer incoming calls from customers and provide assistance in a professional and courteous manner
- Handle customer inquiries, complaints, and provide appropriate solutions
- Conduct data entry and maintain accurate customer records
- Communicate effectively with customers, ensuring clear understanding of their needs
- Analyze customer issues and escalate complex problems to the appropriate department for resolution
- Follow company policies and procedures to ensure consistent service delivery
- Provide product information to customers and promote additional services as needed
- Maintain confidentiality of customer information
Experience:
- Previous experience in a call center or customer service role is preferred
- Strong phone etiquette skills with the ability to handle high call volumes
- Bilingual proficiency in English and Spanish is required
- Excellent communication skills, both verbal and written, in both languages
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
If you are a motivated individual with excellent communication skills in both English and Spanish, we encourage you to apply for the position of Bilingual Call Center Representative. We offer competitive pay, comprehensive training, and opportunities for career advancement. Join our team today
Job Types: Full-time, Contract
Salary: $20.04 - $21.13 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to Relocate:
Silver Spring, MD 20903: Relocate before starting work (Required)
Work Location: In person
-
Bilingual Call Center Analyst
5 days ago
Silver Spring, United States Clark Creative Solutions LLC Full timeWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for...
-
Bilingual Call Center Analyst
3 weeks ago
Silver Spring, United States Clark Creative Solutions LLC Full timeWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for...
-
Bilingual Call Center Analyst
7 days ago
Silver Spring, United States Clark Creative Solutions Full timeJob DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and...
-
Bilingual Call Center Analyst
1 month ago
Silver Spring, United States Clark Creative Solutions Full timeJob DescriptionJob DescriptionWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and...
-
Customer Support Representative
5 days ago
Silver Spring, United States Star Financial Services, Inc Full timeCustomer Sales and Support Representative - Bilingual (Spanish) **Responsibilities**: - Assist customers with product inquiries, orders, and sales transactions. - Provide personalized recommendations and solutions to meet customer needs. - Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction. - Maintain customer...
-
Call Center Analysts
1 month ago
Silver Spring, United States MAGADIA CONSULTING INC Full timeJob DescriptionJob DescriptionThis is a contract Call Center full time position for a bilingual (fluent in Spanish and English) Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client information, and keep a record of all conversations in...
-
Bilingual Customer Service
12 hours ago
Spring, United States Staff My Agency Full timeA Successful FARMERS INSURANCE Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Sales Producer. Must be willing to obtain a Property and Casualty license. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable...
-
Bilingual Legal Assistant
15 hours ago
Silver Spring, United States Lewis & Tompkins, P.C. Full timeThis is a full-time on-site role located in Silver Spring, MD for a Bilingual (Spanish/English) Personal Injury Paralegal at Lewis & Tompkins PC. The Bilingual Personal Injury Paralegal will be responsible for providing legal assistance to the firm's clients and attorneys in both English and Spanish. The Bilingual Personal Injury Paralegal will have the...
-
Bilingual Legal Assistant
15 hours ago
Silver Spring, United States Lewis & Tompkins, P.C. Full timeLewis & Tompkins PC is hiring a full-time on-site role located in Silver Spring, MD for a Bilingual (Spanish/English) Legal Assistant at Lewis & Tompkins PC. The Bilingual Legal Assistant will be responsible for providing legal assistance to the firm's clients, paralegals and attorneys in both English and Spanish. The Bilingual Legal Assistant will have the...
-
Bilingual Receptionist
1 month ago
Silver Spring, United States The Pediatric Development Center LLC Full timeBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance The Client Care Administrator is responsible for supporting the day-to-day front office operations of PDC. This position is a member of the Front Office team and will assist in all operations related to patient care needs, managing therapists’...
-
Customer Service Manager
1 day ago
Silver Spring, United States Christian Durand - State Farm Agent Full timePosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products. **Responsibilities**: - Establish customer relationships...
-
Bilingual Customer Service
7 days ago
Spring, United States TPI Staffing Full timeCustomer Service, 77373 Temp to Hire $17.00 per hour In office position Great company culture with engaging coworkers Duties Receives complaints from District customers. Initiates work orders. Calls in requests and maintains records. Files administrative copies of work orders. Dispatches mobile units as needed. Notifies utility companies of emergencies....
-
Bilingual Customer Service
5 days ago
Spring, United States TPI Staffing Group Full timeCustomer Service, 77373 Temp to Hire$17.00 per hourIn office position Great company culture with engaging coworkers! Duties Receives complaints from District customers. Initiates work orders. Calls in requests and maintains records. Files administrative copies of work orders. Dispatches mobile units as needed. Notifies utility companies of emergencies....
-
Call Center Representative
4 weeks ago
Silver Spring, United States Advantia Health Full timeOB-Gyn Associates of Advantia is seeking a full-time bilingual Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Job Responsibilities: * Serves patients by greeting and helping them on the telephone,...
-
Customer Service
6 days ago
Silver Spring, United States Z&K Transport Llc Full time**Job Overview**: any Customer servise experience with 18-wheeler Truck trailer transportation or Logistics, Freight broker is Preferred. **Responsibilities**: - Resolve customer complaints and issues in a professional manner - Process orders, returns, and exchanges accurately - Perform data entry and maintain customer records - Conduct outbound calls for...
-
Customer Service Manager
3 hours ago
Silver Spring, United States Christian Durand - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.ResponsibilitiesEstablish...
-
Call Center Representative
2 weeks ago
Silver Spring, United States Advantia Health Full timeOB-Gyn Associates of Advantia is seeking a full-time bilingual Call Center Representative. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Job Responsibilities: Serves patients by greeting and helping them on the telephone,...
-
Business Analyst
2 weeks ago
Silver Spring, United States Laisar Management Group Full timeJob Description We regularly seek a Business Analyst to join our dynamic team to support the administration and management of projects while developing new skills.This is a great opportunity for a candidate to start applying some technical knowledge of fundamentals of business process while developing professional skills in analytics, compliance, and...
-
Bilingual Crisis Case Manager
3 weeks ago
Silver Spring, United States The International Rescue Committee Full timeOF WORK: The IRCs Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi-million-dollar project with ambitious Case Manager, Manager, Bilingual, Behavioral Health, Microsoft, Education
-
Gis Analyst
1 month ago
Silver Spring, United States Cherokee Federal Full time**GIS Analyst** **As required by our governmental client, this position requires being a US Citizen AND an active **Secret **clearance or the ability to obtain a **Secret **clearance to be considered. Our client’s vision is to be the central epidemiological resource and a global health surveillance proponent for the U.S. Armed Forces. As a key player in...