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DSW Store Co-Manager

2 months ago

San Francisco, United States DSW Inc. Full time
DSW Store Co-Manager

DATE: Sep 4, 2024

CITY: Frisco

BRAND: DSW

REQ #: 145539

LOCATION NAME: Center At Preston Ridge, Frisco

General Summary: As ambassadors of the brand, we are dedicated to providing a shopping experience that satisfies the functional and emotional shopping needs of our customers each day. Every member of our team is expected to enhance the DSW brand image by modeling behaviors that align with the company values of Passion, Accountability, Collaboration, and Humility.

Reports to: General / Store Manager

Essential Duties and Responsibilities:

  1. Co-Managers supervise associates to ensure delivery of a uniquely responsive customer experience through service that is Friendly, Helpful, Knowledgeable, and Efficient.
  2. The Co-Manager assists the Store Manager in developing and implementing action plans that meet service levels while effectively balancing task completion.
  3. Co-Managers can be assigned a focus area of either People or Warehouse. Based on the needs of the business, Co-Managers may assume additional responsibility outside of their assigned focus area. They are the right hand to the Store Manager and will flex between focus areas to ensure that both the Sales Floor teams and Warehouse teams are obtaining their goals.
  4. Models Manager on Duty (MOD) behaviors and assists the Store Manager in the development and implementation of financial plans to drive KPI performance on a weekly basis. Meets KPI goals by reinforcing behaviors that support the service model. Provides recognition and feedback to improve performance. Responds to customer feedback with a sense of urgency.
  5. Responds to daily and weekly sales results by collaborating with the Store Manager on adjustments to the merchandising plan and presentation standards.
  6. Recruits, hires, and on-boards Assistant Managers and associates. Assesses teams’ performance on an ongoing basis and provides in-the-moment coaching, training, and development to support the growth of the company.
  7. Ensures associates are trained and developed to implement company visual and brand standards. Strategically plans and manages the movement of merchandise. Thinks ahead and implements merchandise plans to respond to customer purchase trends.
  8. Supervises Assistant Store Managers and associates in the training and consistent compliance of the merchandising process and brand standards. Identifies and communicates merchandise recommendations to the Store and District Manager.
  9. Ensures sales floor integrity including weekly loading of the sales floor and maintenance of tagging standards. Plans and implements price adjustments and markdowns.
  10. Leads and follows through on processes related to product transfers, RTV, clearance merchandise, markdowns, damaged product, and charge sends. Plans and manages all inventory and pricing directives.
  11. Oversees time-keeping processes and ensures compliance. Thinks ahead and ensures store is staffed to optimal levels. Creates a strategy and manages a plan for recruitment and logistical onboarding, orientation and training of associates.
  12. Identifies maintenance issues, makes requests and ensures resolution. Leads by example and manages associate compliance to all company policies and procedures. Opens and closes store in rotation with management team.
  13. Other Duties: Performs other duties as assigned by the Store Manager or other supervisor.

Required Skills and Competencies:

  1. Excellent written and verbal communication.
  2. Proven ability to drive results through others.
  3. Strong Organizational, Customer Service, Leadership, and Time Management skills.
  4. Proficient in use of technology to include mobile point of sale, computer, register.
  5. Must have availability to meet the needs of the business (i.e. shifts outside traditional business hours).
ALREADY AN ASSOCIATE?

You must apply through our internal portal:
click here

Why Choose A Career with Designer Brands?

Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.

  • Invested in helping our associates learn, develop, achieve and grow into strong leaders.
  • Shared commitment to creating a culture fueled by engagement, excitement, optimism, and fun.
  • Dedicated to giving back and community involvement.
About Designer Brands:

Designer Brands Inc. is one of North America’s largest designers, producers, and retailers of footwear and accessories.

  • Designer Brands Inc. operates a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.
  • Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 6,400 stores worldwide.
IMPORTANT NOTICE:We learned of a fake job offer scam where individuals are using a company’s name and branding to create emails and websites designed to trick individuals into providing personal information because they think they are applying for a job directly with the company. To combat this, companies are listing their legitimate hiring sites and communication methods. Our valid email addresses end in @dswinc.com, @designerbrands.com and @camutogroup.com. Two examples of non-legitimate email addresses are ones that end in @designerbrands.info or @designerbrands.work (do not respond to interview requests or other messages from these). If you are not certain about a communication or an information request, a good practice is to independently look-up a contact for the company (do not use the contact method listed in the request) to verify that you are contacting the right person and not being deceived. If you want to verify a Designer Brands’ related hiring request, please send a message to TalentAcquisition@hr.designerbrands.com. Please know we are working to do what we can to stop these scams.


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