Current jobs related to Supply Chain Customer Service Manager – North America - alpharetta - Murdoch Mason Executive Search Group
-
Senior Director
1 week ago
Alpharetta, United States Murdoch Mason Executive Search Group Full timeWe are exclusively partnered with a leading multinational in the FMCG consumer goods sector to quickly fill a critical Senior Director / VP Supply Chain North America role. Based in Greater Atlanta, this position is essential for driving the company’s high-growth supply chain strategy and supporting its ambitious 30% annual growth target over the next...
-
Senior Director
1 week ago
Alpharetta, United States Murdoch Mason Executive Search Group Full timeWe are exclusively partnered with a leading multinational in the FMCG consumer goods sector to quickly fill a critical Senior Director / VP Supply Chain North America role. Based in Greater Atlanta, this position is essential for driving the company’s high-growth supply chain strategy and supporting its ambitious 30% annual growth target over the next...
-
Supply Chain Manager
3 months ago
alpharetta, United States Evernex Full timeLocation: Alpharetta, GAThe Regional Supply Chain Manager will be responsible for planning, implementing and monitoring our overall supply chain strategy to maximize efficiency and productivity across the region.Using your experience, contacts and creativity, you will explore the supply chain to identify areas for improvement.Key responsibilities:Responsible...
-
Supply Chain Manager
3 months ago
Alpharetta, United States Evernex Full timeLocation: Alpharetta, GAThe Regional Supply Chain Manager will be responsible for planning, implementing and monitoring our overall supply chain strategy to maximize efficiency and productivity across the region.Using your experience, contacts and creativity, you will explore the supply chain to identify areas for improvement.Key responsibilities:Responsible...
-
Supply Chain Manager
4 months ago
Alpharetta, United States Evernex Full timeLocation: Alpharetta, GAThe Regional Supply Chain Manager will be responsible for planning, implementing and monitoring our overall supply chain strategy to maximize efficiency and productivity across the region.Using your experience, contacts and creativity, you will explore the supply chain to identify areas for improvement.Key responsibilities:Responsible...
-
Legal Counsel, North America
1 week ago
Alpharetta, United States CHEP Full timeThe Legal Counsel, North America, will provide a wide range of legal advice and counsel for Brambles and CHEP across North America, including managing contractual matters, disputes and litigation and compliance.Primary point of contact for all operational legal issues related to the CHEP business in the USA. Anticipate and guard against legal risks facing...
-
Legal Counsel, North America
1 week ago
Alpharetta, United States CHEP Full timeThe Legal Counsel, North America, will provide a wide range of legal advice and counsel for Brambles and CHEP across North America, including managing contractual matters, disputes and litigation and compliance.Primary point of contact for all operational legal issues related to the CHEP business in the USA. Anticipate and guard against legal risks facing...
-
Legal Counsel, North America
2 days ago
Alpharetta, United States CHEP Full timeThe Legal Counsel, North America, will provide a wide range of legal advice and counsel for Brambles and CHEP across North America, including managing contractual matters, disputes and litigation and compliance.Primary point of contact for all operational legal issues related to the CHEP business in the USA. Anticipate and guard against legal risks facing...
-
Legal Counsel, North America
2 days ago
Alpharetta, United States CHEP Full timeThe Legal Counsel, North America, will provide a wide range of legal advice and counsel for Brambles and CHEP across North America, including managing contractual matters, disputes and litigation and compliance.Primary point of contact for all operational legal issues related to the CHEP business in the USA. Anticipate and guard against legal risks facing...
-
Senior Supply Chain Data Analyst
1 week ago
Alpharetta, United States Ontex Full timeOntex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribute in more than 110 countries through leading retailer private labels, as well...
-
Senior Supply Chain Data Analyst
3 weeks ago
Alpharetta, United States Ontex Full timeOntex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribute in more than 110 countries through leading retailer private labels, as well...
-
Ontex | Senior Supply Chain Data Analyst
3 weeks ago
alpharetta, United States Ontex Full timeOntex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribute in more than 110 countries through leading retailer private labels, as well...
-
PR & Event Manager - Honda North America
3 weeks ago
Alpharetta, United States Honda North America Full timeAbout Our RoleWe are seeking a highly organized and detail-oriented PR & Event Manager - Honda North America to join our team. This role will be responsible for coordinating and managing all aspects of shows and events, as well as handling PR activities for our Power Equipment and Engines product lines.The ideal candidate will have at least 5 years of...
-
Supply Chain Business Development Manager
1 week ago
Alpharetta, United States Deposco Full timeJob Summary As a Supply Chain Business Development Manager at Deposco, you will be responsible for cultivating and maintaining effective client relationships, ensuring overall customer satisfaction. About the Role You will create detailed business plans to facilitate goal attainment, lead middle market and enterprise sales cycles from...
-
Supply Chain Management Professional
1 week ago
Alpharetta, Georgia, United States Beam Team, Inc. Full timeJob SummaryBeam Team, Inc. is seeking an experienced Supply Chain Management Professional to manage procurement activities, including sourcing suppliers, negotiating contracts, and purchasing essential goods and services.About the JobThe successful candidate will be responsible for coordinating the procurement process, ensuring timely and cost-effective...
-
Supply Chain Associate
2 weeks ago
Alpharetta, United States Fry Reglet Corporation Full time**Job Summary**Fry Reglet Corporation is seeking a highly motivated Supply Chain Associate to join their team in Atlanta, Georgia. This individual will be responsible for managing the entire supply chain process, from procurement to delivery.The ideal candidate will have 1-2 years of experience in a similar role and possess excellent problem-solving skills....
-
Office Services Manager
2 weeks ago
Alpharetta, United States Futura North America Full timeJob DescriptionFutura North America is hiring a Commercial Back Office Specialist to handle commercial operations, travel coordination, expense management, customer payment management, and customer service. The ideal candidate will have a bachelor's degree, proven experience, and strong organizational skills. Responsibilities include managing orders,...
-
Quality Compliance Manager
1 week ago
Alpharetta, United States Murdoch Mason Executive Search Group Full timeWe are exclusively partnered with a high-growth, multinational consumer goods company to fill a critical Compliance Quality Manager position for North America. Based in Greater Atlanta, GA, this newly created role is pivotal for establishing and maintaining quality standards in line with customer expectations and regulatory requirements across the North...
-
Quality Compliance Manager
1 week ago
Alpharetta, United States Murdoch Mason Executive Search Group Full timeWe are exclusively partnered with a high-growth, multinational consumer goods company to fill a critical Compliance Quality Manager position for North America. Based in Greater Atlanta, GA, this newly created role is pivotal for establishing and maintaining quality standards in line with customer expectations and regulatory requirements across the North...
-
Supply Chain Operations Director
2 weeks ago
Alpharetta, United States cesna Full timeJob TitleSupply Chain Manager (Estimated Salary: $90,000 - $120,000 per year)Company OverviewCesna is a global leading chemical manufacturer specializing in building and interior materials, automotive materials, and industrial films. With over 4,270 employees worldwide, we strive to provide innovative solutions for our customers.Job ResponsibilitiesDevelop...
Supply Chain Customer Service Manager – North America
2 months ago
Our established multinational client in the fast-moving consumer goods sector is expanding rapidly in North America, and they’re searching for a Supply Chain Customer Service Manager to lead and optimize their customer service operations. In this role, you’ll manage high-impact relationships with top U.S. retailers, supporting their private label products and ensuring seamless supply chain operations in a high-growth market. Reporting directly to the Senior Logistics Manager, this position places you at the core of a team driven by customer satisfaction, operational excellence, and strategic growth.
The Opportunity:
As the Supply Chain Customer Service Manager, you’ll lead a team that’s focused on delivering top-tier service to major retail customers. You’ll oversee customer service strategy, drive process improvements, and collaborate closely with internal partners in Planning, Distribution, and Sales to ensure efficient order fulfillment and supply chain responsiveness. This role is essential to supporting the company’s ambitious growth goal of 30%+ annual expansion in North America over the next three years. You’ll join a supportive, dedicated team that values excellence in both product and service.
Key Responsibilities:
- Lead and develop a customer service team with a focus on supply chain efficiency and customer satisfaction.
- Build and strengthen relationships with major retail customers, providing data-driven insights for optimal order fulfillment and inventory management.
- Create, monitor, and report on KPIs using dashboards and tools to measure customer service performance and operational success.
- Collaborate closely with Planning, Distribution, and Sales teams to streamline processes and align service with strategic business goals.
- Spearhead customer collaboration initiatives, such as VMI and EPOS data utilization, to enhance supply chain responsiveness.
- Resolve escalated issues and implement process improvements to boost customer satisfaction and reduce service disruptions.
- Foster a balanced and proactive team approach between the back-office team in Tijuana and customer-facing roles in the U.S.
What You Bring:
- Deep experience working directly with large retail accounts in FMCG/CPG.
- 5+ years of experience in supply chain and customer service management
- Proven ability to create and monitor KPIs to drive performance and continuous improvement.
- Strong leadership and communication skills to inspire and develop a high-performing team.
- Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field (Master’s preferred).
- Spanish language skills are a strong plus to support collaboration with the Tijuana-based team.
- Flexibility to travel to Tijuana once per month to support and connect with the broader team.
Why Join?
This is a unique opportunity to lead customer service operations at a critical point of growth in North America. With plans for significant growth the coming years, you’ll play an essential role in supporting the company’s expansion. This role offers a hybrid work schedule (3 days in-office, 2 days remote), competitive compensation, and the opportunity to make an impact on a global scale in a high-growth, supportive environment.
Ready to make a difference? Submit your resume today We will review each application confidentially and reach out if there’s a potential fit.
