Key Account Director

We believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters – it’s what fuels our motivation and contributes to our success. If you’re ready to make a positive impact in the lives of patients across the globe, we’d like to meet you. We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We’re not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion. Who We’re Looking For: As a key member of the Commercial Key Account team, the Key Account Director is responsible for growing and influencing top-down assigned strategic customer target accounts. The role will work closely with the commercial teams to develop action plans and build strategic influencer relationships; clinical, C-suite, sourcing, to drive adoption of Laborie’s comprehensive solution portfolio. About the Role: Strategic Account Management: Develop and execute growth plans for strategic accounts, build deep relationships with key stakeholders (clinical, VAC, C-Suite, sourcing), and lead efforts to standardize and expand Laborie’s product portfolio. Cross-Functional Collaboration: Partner with commercial leads, Marketing, RSDs, CAMs, POD teammates, and KAD peers to align strategies, develop customer incentives, and support adoption of new technologies including M&A initiatives. Performance Monitoring & Data Utilization: Track sales growth and strategic actions using tools like PowerBI; monitor progress at both account and IDN levels to inform decisions and drive measurable results. Contract & Partnership Management: Lead QBR processes, negotiate pricing and renewals, manage value agreements, and support RFI/RFP/RFQ responses including OEM and GPO contracts. Market Intelligence & Communication: Stay informed on customer trends (e.g., mergers, consolidations), communicate regularly with the VP of Strategic Relations, and contribute to achieving corporate financial goals and operational incentives. Minimum Qualifications: Bachelor’s degree in business or relevant field. 8+ years of successful sales and strategic account experience. Ability to navigate and network within large organizations; strong negotiation and influence skill set. Ability to travel extensively (greater than 50% of time) as needed. Customer service first approach, excellent problem solving and communication skills. Why Laborie: Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries. Paid time off and paid volunteer time Medical, Dental, Vision and Flexible Spending Account Health Savings Account with Company Funded Contributions 401k Retirement Plan with Company Match Parental Leave and Adoption Services Health and Wellness Programs and Events Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities. #J-18808-Ljbffr