Auto Account Manager

2 weeks ago


Jacksonville, United States Fortegra Full time

Our Account Managers are the liaisons between our clients and the rest of the organization, exclusively focused on the success and profitability of our partnerships, while ensuring the best experience for our clients and mutual customers. Account Managers accomplish this through delivering on their core objectives and responsibilities. In addition, they are responsible for ensuring the Sales team has the tools and resources needed to achieve current and future revenue targets.

A successful Account Manager is:

  • Empathetic- deeply understand the goals, drivers, and needs of others.
  • Service-oriented- ready to go the extra mile for their clients.
  • Strategic- doesn't get trapped in the weeds, understands the bigger picture.
  • Proactive- does not wait to act but is in charge.
Responsibilities
  • 3 years required experience in an Account Management, Client Success, or Relationship Management environment
  • Experience with Project Management platforms such as Monday.com, or similar preferred
  • Project Management
  • Acts as primary account liaison-providing day-to-day service for existing and prospective partners managing day-to-day client communication and ongoing relationships as it relates to current, new, and upcoming opportunities ensuring prompt responses, reporting and communication
  • Develop a thorough understanding of the clients' position in the market, their product/service, points of difference and competitive landscape
  • Manage client input and feedback for all projects with detailed direction and timelines
  • Establish and build strong working client relationships with business leaders at all levels to achieve long-term partnerships
  • Responsible for internal department communication and coordination between Sales, Underwriting, Marketing, Finance, Reinsurance, Legal, Compliance, Regulatory, Operations, Claims, IT, etc.
  • Manages all aspects of the implementation/onboarding and partner agreement process for assigned accounts, coordinating, and completing tasks associated with program development, onboarding, and execution
  • Maintains Customer Relationship Management (CRM) system, stage progression and reporting.
  • Maintains knowledge of contractual obligations for partners, including financials, performance expectations, terms, reporting, licensing, insurance, and compliance
  • Proactively evaluates existing partner's sales and production performance and program profitability of assigned accounts to determine areas needing program or process improvement.
  • Provide recommendations to management and partners, developing strategic plans to increase partner revenue through marketing, training, pricing, or new product offerings
  • Review sales support metrics, analytics, and dashboards to report on program performance and productivity of sales, including the various regions, stores, dealers, and sales associates of our partners
  • Dedicates time to follow up with accounts and exchange resources, updates, and account activity
  • As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
  • Other duties or projects as assigned
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Qualifications
  • Bachelor's degree or equivalent work experience
  • Strong analytical and problem-solving skills
  • Excellent listening skills and follows direction
  • Focus and goal-oriented disposition
  • Attention to detail
  • Excellent organizational skills
  • Administrative, record-keeping, and clerical skills
  • Ability to work independently and manage personal time, keeping deliverables and deadlines top priority
  • Excellent interpersonal skills
  • Ability to work under pressure and switch tasks frequently
  • Proven ability to contribute in a fast-paced environment consistently and positively
  • Ability to comprehend and apply new and/or changing concepts
  • Proficient with Microsoft products (Outlook, Excel, Word, Power Point and Adobe)
  • Ability to meet deadlines without compromising consistency in the process
  • Experience dealing and handling sensitive information
  • Proficiency with CRM applications and knowing the purpose of CRM in sales, such as HubSpot


Additional Information

Full benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.
  • Auto Account Manager

    2 months ago


    Jacksonville, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionOur Account Managers are the liaisons between our clients and the rest of the organization, exclusively focused on the success and profitability of our partnerships, while ensuring the best experience for our clients and mutual customers. Account Managers accomplish this through delivering on their core objectives and...

  • Accounting Manager

    3 weeks ago


    Jacksonville, United States AIRPRO DIAGNOSTICS LLC Full time

    Join a rapidly growing company with international operations, a best in class remote diagnostics tool & service, as well as a revolutionary new product (Auggie) which is becoming a game-changer in the auto glass replacement market! Potential hybrid work schedule after orientation period with deadlines being met 7-10 years accounting experience required 3+...


  • Jacksonville, United States DBMW German Auto Repair Full time

    Looking for an experienced service writer/manager to help run a busy German auto repair business. Must have excellent people skills, be able to use a computer to accept customers, create estimates, get authorizations, order parts and write invoices. Must be reliable and have good transportation. Pay commensurate with ability.


  • Jacksonville, United States DBMW German Auto Repair Full time

    Looking for an experienced service writer/manager to help run a busy German auto repair business. Must have excellent people skills, be able to use a computer to accept customers, create estimates, get authorizations, order parts and write invoices. Must be reliable and have good transportation. Pay commensurate with ability.


  • Jacksonville, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionEstablished in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people...


  • Jacksonville, United States Southeast Orthopedic Specialists Full time

    Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.As Southeast...


  • Jacksonville, United States Hanania Auto Group Full time

    Job DetailsLevel Experienced Job Location Hanania Automotive Corporate - Jacksonville, FL Education Level 2 Year Degree Job Shift Day Job Category Accounting Description Manage finance and accounting departments providing information, primarily financial in nature, about all company activities that will assist management, its partners and other users in...

  • Accounting Manager

    1 month ago


    Jacksonville, United States Communities in Schools Full time

    Job DescriptionJob DescriptionReporting to the Chief Financial Officer (CFO), the Accounting Manager will be responsible for oversight of all finance, accounting, reporting, and human resources (HR) activities. The Accounting Manager will be involved in supporting presentations to the board finance/audit committee and will work closely with the agency’s...


  • Jacksonville Beach, United States DBMW German Auto Repair Full time

    Looking for an experienced service writer/manager to help run a busy German auto repair business. Must have excellent people skills, be able to use a computer to accept customers, create estimates, get authorizations, order parts and write invoices. Must be reliable and have good transportation. Pay commensurate with ability.

  • Accounting Manager

    1 month ago


    Jacksonville, United States HOATalent Full time

    We're a property management company looking for an experienced Accounting Manager to assist in our firm's accounting functions. The role involves ensuring financial records' accuracy, analyzing statements, managing general ledger tasks, and offering financial guidance to property managers, board members, and association owners. Maintaining strong internal...

  • Account Manager

    2 weeks ago


    Jacksonville, United States Greenshades Software Full time

    Position Overview  An Account Manager is responsible for customer relationship management aligned to a sales territory. Proactively monitors client accounts and anticipates customer needs and identifies potential issues. Owns issue resolution for complex scenarios escalated by support teams or proactively identified through data analysis. Analyze customer...

  • Account Manager

    1 month ago


    Jacksonville, United States Greenshades Software Full time

    Job DescriptionJob DescriptionPosition Overview An Account Manager is responsible for customer relationship management aligned to a sales territory. Proactively monitors client accounts and anticipates customer needs and identifies potential issues. Owns issue resolution for complex scenarios escalated by support teams or proactively identified through data...


  • Jacksonville, United States Caliber Auto Glass Full time

    JOB SUMMARYCaliber Auto Glass has an immediate job opening for a Mobile Auto Glass Technician to perform all-purpose duties, which may include, but not limited to: Replacement of automotive glass by following quality standards and ability to perform repairs on damaged glass, complete a pre and post inspection with customer, may utilize various tools and...


  • Jacksonville, United States Caliber Auto Glass Full time

    JOB SUMMARYCaliber Auto Glass has an immediate job opening for a Mobile Auto Glass Technician to perform all-purpose duties, which may include, but not limited to: Replacement of automotive glass by following quality standards and ability to perform repairs on damaged glass, complete a pre and post inspection with customer, may utilize various tools and...

  • Accounting Manager

    5 days ago


    Jacksonville, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an experienced Accounting Manager to plan, direct, and administer all work pertaining to financial reviews, payroll, Human Resources, and purchase...

  • Accounting Manager

    4 days ago


    Jacksonville, United States SkillStorm Full time

    Our Company:Since 2002, SkillStorm's mission is to accelerate opportunity. Our mission guides how we serve our employees and clients. We do this through our three pillars: Tech Force by Design, IT Apprenticeship, and Upskilling Accelerator. As authorized training partners for AWS, Salesforce, PEGA, Appian, and CompTIA, we design, build, and deploy tech teams...

  • Accounting Manager

    3 days ago


    Jacksonville, United States SkillStorm Full time

    Our Company: Since 2002, SkillStorm's mission is to accelerate opportunity. Our mission guides how we serve our employees and clients. We do this through our three pillars: Tech Force by Design, IT Apprenticeship, and Upskilling Accelerator. As authorized training partners for AWS, Salesforce, PEGA, Appian, and CompTIA, we design, build, and deploy tech...

  • Accounting Manager

    4 weeks ago


    Jacksonville, United States ICX Group Full time

    ICX Group is seeking an Accounting Manager who will be responsible for overseeing multiple areas of the Corporate Accounting Department including financial statement preparation and general ledger accounting. Responsibilities: Assist and oversee Monthly Close process Assist with and oversee monthly general ledger reconciliations Prepares Financial...

  • Accounting Manager

    1 week ago


    Jacksonville, United States Tatum by Randstad Full time

    My client is hiring a remote Accounting Manager for their growing organization. This company offers flexible schedule, competitive PTO, medical, dental, vision and career growth potential. If you're qualified, please send your resume to Natosha.Hurst@tatum-us.com. Responsibilities: Prepare monthly reports comprising financial statements, cash flow...

  • Cashier

    3 weeks ago


    Jacksonville, United States Fields Auto Group Full time

    PT Cashier We are seeking a Cashier with excellent customer service skills and a positive attitude. FIELDS AUTO GROUP Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. What We Offer * Growth opportunities * Paid...