Solution Architect- Dynamics CRM

1 month ago

Charlotte, United States INSPYR Solutions Full time

Title: Sr. Developer/Jr. Architect- Dynamics CRM
Location: Remote supporting EST
Duration: 6-month contract to hire
Compensation: $65-75/hour
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Sr. Developer/Jr. Architect - Dynamics CRM Sales Enablement will be responsible for driving internal growth for our client’s Dynamics CRM practice. You will be a key member of the team and leverage relevant industry experience to drive measurable growth through development and expansion of internal opportunities.

Role/Responsibilities: Develop and execute strategies, drive proposal efforts, and provide support
Provide deep expertise in lead qualification, opportunity assessment, opportunity development, and proposal development
Act as the primary Dynamics Customer Service Subject Matter Expert on client engagements
Master of the art of the possible Customer Service/Omnichannel Customer Experience demo
Shape and lead demonstrations that solve our business problems
Consult and advise our internal stakeholders on uses of Customer Service/ Field Service technology to solve business problems
Report directly to Dynamics Enterprise Architect and collaborate on various Dynamics Initiatives.
Learn our client's business, their organization, systems, challenges, and goals
Participate in, and lead stakeholder brainstorming, discovery, planning, and design sessions
Craft the technical vision by mapping requirements to technical capabilities
Confidently present and articulate the business value of the proposed solution to business managers and executives
Build prototypes and proofs of concept (POC) to validate technical and solution decisions
Lead client facing and internal training (technology training and/or application specific training)
Contribute to continuously improving IP and demoware through creating reusable templates, sharing of knowledge, and building reusable demos
Be an innovator who can create new solutions using out-of-the-box thinking
Work directly with marketing on origination initiatives
Build relationships with third party vendors
Develop familiarity with ISV solutions for Dynamics 365 Customer Service

Requirements: Minimum of 3 years Dynamics 365 modules experience
Minimum of 2 years Dynamics 365 implementations experience
Minimum of 2 full lifecycle Dynamics 365 implementations
Minimum of 2 years of Dynamics 365 development experience including:
JavaScript
Plugins
PCF Controls (React/FluentUI)
TypeScript
Field Service /Sales Premium module experience
Excellent and effective communication skills in all mediums (written, verbal) and to all levels within the organization
Excellent planning and organization skills
Strong customer relationship skills
Ability to establish priorities and work independently and with the other members of the development team
Proven experience in Microsoft Dynamics 365 CRM/CE/Customer Service/Field Service/Sales Premium
Knowledge of Omnichannel and Power Virtual Agent
Understanding of PowerApps and Customer Insights is beneficial
Experience working with or inside the Microsoft ecosystem
Proven track record operating as a player/coach - accountable for driving specific deals while also being a deal coach and mentor to pursuit team
Strong track record in complex channel and partner management
Experience in assessing and managing the opportunity and risk associated with large scale complex services/consulting engagements
The ability to develop and grow long term, high value internal relationships at the Executive level
Superior communication and personal leadership skills in a high growth environment


Our benefits package includes:
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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