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IT Help Desk Support Specialist

1 month ago


Carlstadt, United States ABC Imaging Full time

Overview ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team. Responsibilities Level 2 technical support with Apple Macs and Windows based computers and servers Install operating systems, migrations, upgrades, etc. Install and maintain virtual machines Setup new or move existing computer hardware and software Troubleshoot user issues as they arise Knowledge of cybersecurity and response methods Run CAT6 cables where needed, and terminate Maintenance and updates on servers and workstations Active Directory updates for users Basic knowledge of camera systems and access control Identifying technical problems and resolving issues quickly Administration of Microsoft Office 365 Maintain product inventory and order supplies and equipment as needed Work with large format printers and print servers Basic knowledge of Caldera and Oris print software Basic knowledge of VoIP phones Basic knowledge of Mobile Device Management (MDM) Basic knowledge of PSAs and RMMs Basic project management skills Work on time-sensitive tasks with hard deadlines Role will have multiple duties or projects at once Organization skills are critical #J-18808-Ljbffr