Receptionist/Administrative Assistant

3 weeks ago

Hempstead, New York, United States NADAP Full time

Join NADAP's exciting new Workforce Development Initiative in Hempstead helping Nassau County residents build careers

Do you want to help make a positive change in other people's lives? Be a part of our dedicated team of professionals making a real difference by helping people find the right path to education, training, and employment to support their independence and stability in recovery.

Apply online https://www.nadap.org/careers/jobs/.

What we offer:

  • $3K sign-on bonus
  • Meaningful and impactful work in the community
  • Comprehensive insurance benefits
  • 401k plan with match
  • 35+ paid days off each year
  • Tuition reimbursement and much more
Position Objective:

To provide administrative support to WDI program and management. Complete various projects to assist in the achievement of program goals. Responsible for front desk duties including greeting all incoming clients, answering and routing calls, and other clerical tasks as required. Provide assistance in the following areas: maintaining files, scanning and uploading documents and, providing clerical support to the Program Director and supervisor.

Essential Functions:
  • Responsible for all front desk duties including answering phones, monitoring sign-in sheet and checking clients in and out of the program.
  • Monitor and maintain waiting area and inform management of any client security-related issues immediately.
  • Responsible for collection of participants' enrollment documentation in both hard copy and electronic form, reviewing documentation carefully to ensure documentation is in compliance with program policies and procedures
  • Assist with scanning, and making copies for clients, staff and program needs, including scanning and copies of handouts and other materials for daily orientation and other workshops.
  • Assist with MetroCard distribution to eligible clients and obtain client signatures in the MetroCard Log.
  • Assist with attendance tracking and meeting timekeeping deadlines for all WDI clients and ensure accuracy of reporting engagement activities
  • Assist Operational Specialist with data analysis and reconciliations, as needed.
  • Assist Vocational Case Managers in the scoring of client assessments as well as other instruments, as required.
  • Performs other duties as assigned
Educational Requirements:
  • High School Diploma/GED with 1 year of experience.
Skills and/or Experience Required:
  • Must have excellent customer service and presentation skills.
  • Must possess excellent computer skills.
  • Bilingual Spanish highly preferred.
  • Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
  • Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required. Experience working with similar client population a plus.
  • Experience working in employment services or in social service-related field preferred.
  • Good verbal and written communication skills.
  • Excellent organizational skills.
  • Effective problem solving and interpersonal skills.
Salary: $42,000-$47,000 plus $3,000 sign-on bonus

About Us:

NADAP's Workforce Development Initiative (WDI) provides Nassau County residents with vocational options including connections with job training and education programs to meet career goals and pre-employment preparation, job placement, and work supports. Program participants are job ready and have been personally affected by substance use.

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.

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