Senior Operations and Compliance Manager

3 weeks ago

san diego, United States Veterans Village of San Diego Full time

Welcome to Veterans Village of San Diego (VVSD), where passion meets purpose and dedication fuels change. If you're driven by a desire to make a difference in the lives of those who have served our country, then you've come to the right place.


At VVSD, we believe in our motto: Leave No One Behind. It's not just a saying; it's a commitment that permeates everything we do. Since 1981, we've been tirelessly working to support and uplift veterans from all walks of life. Our goal is clear: to change lives, one veteran at a time.

But we don't do it alone. We're looking for individuals who share our passion, individuals who are ready to roll up their sleeves and make an impact. Working at VVSD is not just a job; it's an opportunity to be part of something bigger than yourself.


With five locations spread across San Diego County, VVSD is the leading program in the nation dedicated to serving homeless military veterans. Each year, we provide vital services to over 3,000 veterans, helping them regain stability and find their footing once again.


But it's not all work and no play at VVSD. We believe in fostering a supportive and inclusive work environment where collaboration thrives, and laughter is never in short supply. Joining our team means becoming part of a tight-knit community that celebrates victories big and small.


So, if you're ready to embark on a journey where every day brings new challenges and opportunities for growth, then VVSD is the place for you. Come be a part of something extraordinary. Come be a part of VVSD.

The Senior Operations and Compliance Manager is responsible for managing agency operations and ensuring program and fiscal compliance to support all VVSD programs and services.


Compensation:

The base pay salary range for this role is $86,525.92 to $101,795.20 per year.


Essential Duties and Responsibilities:

  • Ensures overall organizational integrity through compliance with all local, state, federal, and other regulations
  • Ensures compliance with San Diego Housing Commission agreements and covenants and maintains related documents
  • Ensures integrity of agency shared drive and ensures proper storage of essential documents, contracts, agreements, and proprietary information to include educating agency staff on agency procedures for storing information
  • Ensures program and financial compliance for each grant funded to include driving efforts for achieving performance goals, clean audits, and balanced budgets
  • Functions in a leadership role across all programs and in support of the President & CEO and collaborates with other partners to support organizational success
  • Researches funding and expansion opportunities from a compliance and fiscal perspective to include developing and completing feasibility assessments for use in making recommendations related to agency capacity.
  • Strategizes with the management team from operations, compliance, and fiscal perspective to design, implement, and/or update programs and services to meet the needs of clients and the community
  • Coordinates with Directors and Managers to prepare and submit reports as required for funder, regulatory entities, and internal purposes
  • Performs grants management to include researching, preparing, and submitting grant applications, renewals, and modifications as needed to support program activities in collaboration with the Development department
  • Ensures client file and program data audits are conducted to ensure  compliance with funders as well as organization standards 
  • Collaborates with Finance to prepare, modify, and monitor budget for all VVSD programs and contracted programs.
  • Collaborates with Finance Department to forecast, strategize, and balance the budget
  • Ensures all revenue and expenditures are allowable, allocable, and reasonable based on requirements for funding sources and general non-profit compliance to include following required procurement methods and collaborating with Accounting for proper recording
  • Approves all site expenses to include overseeing distribution and accounting of petty cash, site credit cards, and other financial transactions ensuring internal controls are maintained
  • Develops tracking and accountability tools in the way of spreadsheets, monthly and quarterly reports etc. and oversees tracking, collecting, and reporting of program rents & fees from program participants
  • Ensures grant billings are in conformance with grants and budgets to include timely preparation, submission, and collection in collaboration with the Finance.
  • Ensure agency licenses, permits, and insurance certificates are maintained as required by law This can and funders
  • Supervises compliance staff and oversees their collaboration with the Program team to ensure database maintenance and data quality for accurate grant and program reporting, client information, donation tracking, etc.
  • As a member of the executive team, collaborates with landlords, and property management on lease agreements/addendums and facility maintenance to ensure compliance with regulations to include health and safety codes
  • Ensures agency Information Technology (IT) needs are met
  • Coordinates with all departments to oversee and maintain agency inventory of supplies
  • Supervises compliance, data, and support staff as assigned
  • Develops policies and procedures as needed
  • Completes monthly and quarterly reports as assigned by CEO
  • Other duties as assigned



Qualifications: 

  • Bachelor’s Degree in Non-Profit Management, Public Administration, Accounting, Finance, or related field required. Master’s Degree preferred.
  • Minimum 4 years of operations management experience required, preferably with experience managing grants, finances, and compliance in a non-profit organization. At least 2 years in a leadership, management, or supervisory role required.
  • Understanding of fund accounting and budgeting process
  • Ability to work within a social services team environment yet maintain the “bottom line”
  • Excellent oral & written communications skills
  • Ability to communicate and work effectively with a diverse group of clients, staff, community members, and funders as well as work independently with minimal oversight
  • Leadership, Supervisory, and Conflict Management Skills


Physical Requirements:

  • Ability to bend and lift light objects
  • Ability to sit for extended periods of time while viewing a computer monitor
  • Dexterity of hands and fingers to operate a computer keyboard
  • Capable of hearing and speaking to exchange information
  • Seeing to read reports and data
  • Ability to speak English
  • Must be able to work in a noisy, busy environment.


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