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Maintenance Manager

2 months ago

Minneapolis, United States The Bachrach Group Full time

Position Summary:
As a Community Service Manager/ Maintenance Manager, you will mentor, train, and work with the service team members to oversee all maintenance aspects for your community. This associate must exhibit a high level of maintenance knowledge and the skill sets required to lead a service team. This role will work alongside the Community Director to ensure the achievement of financial performance and increase asset value. A successful Community Service Manager can manage their time effectively, is detail-oriented, is a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates, and vendors.
Primary Responsibilities:
 Ensure maintenance and housekeeping associates produce accurate and timely payroll records; manage overtime except for an emergency
 Manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
 Assist with interviewing and recruiting associates; mentor and develop all maintenance and housekeeping associates
 Prepare and supervise apartments for occupancy including but not limited to painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
 Perform and assign service requests for residents daily and timely
 Perform and oversee system repairs on electrical, plumbing, boilers, water heaters, HVAC systems, appliances, etc
 Perform and oversee detailed work with carpentry, drywall repairs interior/exterior painting, etc
 Clean and supervise pools as needed, monitor chemical balance, and maintain logs as required by city ordinances, when applicable
 Perform pre-move-out inspections with the Community Director, a timely
 Schedule timely completion of make-readies and service requests with maintenance staff and vendors
 Ensure daily grounds maintenance of the property is addressed including picking up and disposing of all trash, pet defecation removal, maintaining pet waste stations, and sweeping walkways
 Manage and complete property improvements and preventive maintenance scheduled tasks, promptly
 Maintain accurate documentation of all replacements and on-site purchases, including product warranty information
 Prioritize service responsibility for all maintenance and housekeeping associates daily and complete duties as needed
 Manage vendor relationships for the best pricing, quality, and service
 Reorder inventory supplies as necessary within the property’s budget parameters
 Must take part in the on-call rotation, as scheduled/needed
 Must use personal vehicle to respond to service requests and pick up supplies as needed
 Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards
 Assist team with distributing resident correspondence and notices while maintaining the privacy of confidential and sensitive information
 Accompany vendors to vacant and/or occupied units, as needed
 Monitor supplies and maintain equipment
 Ensure the maintenance shop/custodial area is clean, organized, and professionally presentable at all times
 Follow all company key logging and storing procedures
 Regular and effective communication with the Community Director
 Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
 Inspect, respond to, and follow up with safety issues, accidents, liabilities, and emergencies immediately
Qualifications:
 4+ years of maintenance experience required
 Prior management experience desired
 Advanced mechanical aptitude required
 Able to lift and carry up to 80 pounds, climb ladders, and climb multiple flights of stairs at a time
 Able to use appliance dolly, push/pull up to 200 pounds
 Able to work outdoors in all weather conditions
 Able to be on feet constantly for the entire work shift, if applicable
 Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
 HVAC, CPO, and EPA certifications desired
 Industry designations, CAMT desired
 Complete tasks in a safe and efficient manner
 Ability to work in a fast-paced environment with strong motivation to learn & contribute daily
 Able to give professional directions clearly in person, over the phone, email, and text
 Experienced in Microsoft products preferred (Word, Excel, PowerPoint, and Outlook)
 Yardi and Paycom experience preferred; Willing and able to learn new software programs
 Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
 Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times
 Work effectively and cooperatively in a team environment and/or independently
 Ability to work outside of normal scheduled hours as needed
 Willing and able to be assigned to other Weidner properties as needed
 Working knowledge of English; detail oriented, well organized
 Must agree to a criminal background check and sign an agreement for voluntary drug testing
 Must have access to a personal vehicle and/or reliable transportation, at all times
 Driver’s license, vehicle, and vehicle insurance must be valid and unexpired at all times and match the country in which the associate will work