Motion Control Field Application Engineer- Silicon Valley, CA
3 days ago
Are you seeking a field application engineer role in the CA area?
Client Details
The client is a small-privately owned manufacturer of motors, drives, controllers, and feedback systems that are used for motion control in the laboratory automation and medical device sectors. This is a small and dynamic company which will offer a lot of opportunity for growth into commercial leadership.
- Technical Expertise & Customer Support:
- Serve as the primary technical resource for customers, helping them to integrate motion control solutions into their lab automation and medical device systems.
- Provide technical guidance to customers on product selection, system integration, and design to ensure optimal performance in their specific application.
Application Development & Customization:- Work closely with customers to understand their specific motion control needs for lab automation and medical devices.
- Collaborate with engineering teams to customize motion control solutions, including the selection of motors, actuators, controllers, drives, and sensors.
- Assist in the design, implementation, and validation of motion control systems for medical device applications, ensuring compliance with relevant industry standards (e.g., li>
Customer Training & Documentation:- Provide hands-on training and technical support to customers, ensuring they are able to effectively utilize motion control solutions.
- Create and maintain technical documentation such as user manuals, technical guides, and application notes to assist customers and internal teams.
- Lead product and solution presentations for customers, both virtually and on-site, ensuring clear understanding of the system's capabilities and applications.
Collaboration with Sales & Engineering Teams:- Support the sales team by providing technical expertise in customer meetings, helping to convert technical requirements into successful sales opportunities.
- Work with engineering and R&D teams to relay customer feedback, help develop new products, and refine existing ones based on market demands.
- Ensure the smooth handoff of projects from pre-sales to post-sales, providing ongoing support during product installation and deployment.
Testing, Validation & On-Site Support:- Conduct on-site support and testing for motion control systems, working directly with customers to troubleshoot and resolve technical issues.
- Help customers validate the performance and functionality of motion control systems in real-world conditions, ensuring systems are optimized for lab automation and medical device environments.
- Technical Expertise & Customer Support:
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