Sr. Clinical Physician Support Coordinator

4 weeks ago

Houston, United States Houston Methodist Full time

At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT) teams, physicians & physician related committees to resolve issues, enhance system functionality and increase benefit realization. The Senior Clinical Physician Support Coordinator position will lead and mentor others in this role where appropriate.

This role will be supporting the Medical Clinic of Houston fully onsite at our Sunset location, Monday-Friday. Epic experience is preferred.



Apply below after reading through all the details and supporting information regarding this job opportunity.

PEOPLE ESSENTIAL FUNCTIONS

  • Leads on-site support to members of the medical staff regarding use of provider related technologies including but not limited to the Employee Health Record (EHR), mobile solutions, and communication tools.
  • Monitors provider related Key Performance Indicators (KPIs) and partners with the IT, Nursing an Quality departments to develop action plans for improvement.
  • Provides excellent customer service with a physician focus with training support and problem resolution.
  • Acts as liaison between the medical staff and hospital departments to resolve problems in operational and information technology system issues.


SERVICE ESSENTIAL FUNCTIONS

  • Demonstrates the physician workflows and translates them into clinical systems to expand physician usability.
  • Responds to physician needs within all hospital settings and clinic settings with Employee Health Record (EHR) concierge workflow support service.
  • Supports physicians with required regulatory reporting as appropriate.


QUALITY/SAFETY ESSENTIAL FUNCTIONS

  • Partners with quality department and governing groups to prioritize initiatives and ensure patient safety, regulatory requests and best practice are incorporated into improvements.
  • Coordinates on-site support during DNV and other regulatory auditing/survey processes.
  • Monitors the Physician Efficiency Reports (Signal) for Epic and other provider related KPIs, partnering with Medical Staff Services, Operations, Quality and IT to develop action plans and evaluate improvement opportunities as appropriate.


FINANCE ESSENTIAL FUNCTIONS

  • Assists with physician documentation improvements to insure maximum hospital revenue capture.


GROWTH/INNOVATION ESSENTIAL FUNCTIONS

  • Identifies opportunities for new transformative solutions to support and enhance physician practice.
  • Facilitates implementation of physician centric tools and insures physician adoption.


This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.


EDUCATION

  • Bachelor's degree in information technology (IT), computer science, nursing, healthcare administration, business, or related allied health, or an additional four years of experience in addition to the minimum experience
  • Master's degree preferred


WORK EXPERIENCE

  • Five years in a provider support, training or optimization capacity in an IT or clinical setting

LICENSES AND CERTIFICATIONS - REQUIRED

  • N/A


LICENSES AND CERTIFICATIONS - PREFERRED

  • EPIC - Certification -- Certification, proficiency or credentialed on Epic

KNOWLEDGE, SKILLS, AND ABILITIES

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Understanding of Virtual Private Network (VPN) connectivity concepts and ability to troubleshoot connections at remote locations
  • Proficiency in Microsoft Ooffice software including Outlook, Word, Exel and Powerpoint
  • Demonstrates in-depth process knowledge of physician workflows and ability to translate them in clinical systems to expand physician usability

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs Yes
  • Business professional Yes
  • Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

  • Sr. Clinical Physician Support Coordinator

    4 weeks ago

    Houston, United States Houston Methodist Full time

    At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT)...

  • Sr. Clinical Physician Support Coordinator

    1 month ago

    Houston, United States Houston Methodist Full time

    At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT)...

  • Sr. Clinical Physician Support Coordinator

    4 weeks ago

    Houston, United States Houston Methodist Full time

    At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT)...

  • Sr. Clinical Physician Support Coordinator

    3 weeks ago

    Houston, TX, United States Houston Methodist Full time

    At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT)...

  • Sr. Clinical Physician Support Coordinator

    2 days ago

    Houston, TX, United States Houston Methodist Full time

    At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT)...

  • Clinical Physician Support Coordinator

    4 weeks ago

    Houston, United States Houston Methodist Full time

    At Houston Methodist, the Clinical Physician Support Coordinator is responsible for supporting the efforts for improved use, personalization and adoption of physician related technologies. Provides direct support to providers and facilitates optimized use of the systems. Serves as a liaison between Information Technology (IT) teams, physicians & physician...

  • Clinical Physician Support Coordinator

    1 month ago

    Houston, United States Houston Methodist Full time

    At Houston Methodist, the Clinical Physician Support Coordinator is responsible for supporting the efforts for improved use, personalization and adoption of physician related technologies. Provides direct support to providers and facilitates optimized use of the systems. Serves as a liaison between Information Technology (IT) teams, physicians & physician...

  • Sr Medical Assistant

    2 weeks ago

    Houston, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Senior Medical Assistant Non-Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a...

  • Clinical Physician Support Coordinator

    4 weeks ago

    Houston, United States Houston Methodist Full time

    At Houston Methodist, the Clinical Physician Support Coordinator is responsible for supporting the efforts for improved use, personalization and adoption of physician related technologies. Provides direct support to providers and facilitates optimized use of the systems. Serves as a liaison between Information Technology (IT) teams, physicians & physician...

  • Sr Applications Analyst

    4 months ago

    Houston, United States Houston Methodist Full time

    Overview At Houston Methodist, the Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts....

  • Sr Clinical Data Analyst

    6 months ago

    Houston, United States Baylor St Luke's Medical Center Full time

    Overview St. Luke’s Health is the largest Catholic health system in greater Houston and southeast Texas. Our integrated delivery network comprises sixteen hospitals covering Houston, Brazos Valley, southeast Texas and Lake Jackson, and East Texas and Lufkin, and includes Baylor St. Luke’s Medical Center, the research and teaching hospital for Baylor...

  • Sr Medical Assistant

    2 weeks ago

    Houston, TX, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Senior Medical Assistant Non-Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a...

  • Sr Medical Assistant Certified

    4 weeks ago

    Houston, TX, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a...

  • PACU Clinical Nursing Manager

    3 weeks ago

    Houston, United States Clinical Management Consultants Full time

    Job DescriptionElevate your nursing career in the Greater Houston Area as a PACU Clinical Nursing Manager with this exciting opportunity. Join a dynamic team and make a meaningful impact in patient care today!The facility is a community medical center committed to providing exceptional healthcare services. Renowned for cutting-edge medical technology,...

  • PACU Clinical Nursing Manager

    3 weeks ago

    Houston, United States Clinical Management Consultants Full time

    Elevate your nursing career in the Greater Houston Area as a PACU Clinical Nursing Manager with this exciting opportunity. Join a dynamic team and make a meaningful impact in patient care today!The facility is a community medical center committed to providing exceptional healthcare services. Renowned for cutting-edge medical technology, comprehensive...

  • PACU Clinical Nursing Manager

    3 weeks ago

    Houston, United States Clinical Management Consultants Full time

    Elevate your nursing career in the Greater Houston Area as a PACU Clinical Nursing Manager with this exciting opportunity. Join a dynamic team and make a meaningful impact in patient care today! The facility is a community medical center committed to providing exceptional healthcare services. Renowned for cutting-edge medical technology, comprehensive...

  • PACU Clinical Nursing Manager

    3 weeks ago

    Houston, United States Clinical Management Consultants Full time

    Elevate your nursing career in the Greater Houston Area as a PACU Clinical Nursing Manager with this exciting opportunity. Join a dynamic team and make a meaningful impact in patient care today!The facility is a community medical center committed to providing exceptional healthcare services. Renowned for cutting-edge medical technology, comprehensive...

  • PACU Clinical Nursing Manager

    3 weeks ago

    Houston, United States Clinical Management Consultants Full time

    Elevate your nursing career in the Greater Houston Area as a PACU Clinical Nursing Manager with this exciting opportunity. Join a dynamic team and make a meaningful impact in patient care today! The facility is a community medical center committed to providing exceptional healthcare services. Renowned for cutting-edge medical technology, comprehensive...

  • Clinical Nurse Coordinator OR

    4 months ago

    Houston, United States The Woman's Hospital of Texas Full time

    Description IntroductionDo you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At The Woman's Hospital of Texas our nurses set us apart from any other healthcare provider. We are seeking a(an) Clinical Nurse Coordinator OR to join our healthcare family.BenefitsThe Woman's Hospital of Texas,...

  • Clinical Nurse Coordinator RN PACU

    5 months ago

    Houston, United States Texas Orthopedic Hospital Full time

    Description IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Texas Orthopedic Hospital have the opportunity to make a real impact. As a(an) Clinical Nurse Coordinator RN PACU you can be a part of change.BenefitsTexas...