Assistant Manager of Operations

3 weeks ago


CarmelbytheSea, United States The Hongkong and Shanghai Hotels LTD Full time

Working alongside the amazing team at The Quail, we are seeking an Assistant Manager of Operations to support our Rooms Department. Work for a highly prestigious hotel located in sunny Carmel Valley, California. Learn and grow within a strong hospitality operation. Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services,Key Accountabilities Responsible for the overall supervision of the Lodge Operations including Front office, Housekeeping, and Food & Beverage Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels Maintains consistent quality of service to ensure the satisfaction of every guestGeneral Requirements You possess a bachelor's degree in Hospitality or combination of education, training, and experience You're able to work flexible hours when needed that include nights/weekend/holidays You have prior experience in hospitality Must be passionate about service and teamworkSalary: $66,560.00Benefits We Offer: 10 vacation days per year 5 sick days per year 1 personal day per year 9 holidays days per year Complimentary employee meals Complimentary parking Complimentary dry cleaning of business attire Discounted and complimentary room nights at The Peninsula Hotels 25% restaurant discount 40% discount on retail Complimentary use of golf course 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company matchSet in California's picturesque Carmel Valley, The Quail hosts the well-known annual motorsports event, The Quail: A Motorsports Gathering. A haven within the temperate climate of Santa Lucia Mountains, each of the 93 guestrooms features a private deck or patio that overlooks the Lodge's lakes, golf course and expertly-manicured gardens. Along with verdant greens and lush landscapes, The Quail is home to Edgar's, a farm-to-table restaurant that highlights fresh local produce and adheres to the Monterey Bay Aquarium Seafood Watch guidelines of sustainability.Requisition ID: 45735



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