Director of Operations

1 month ago

westminster, United States Chick-fil-A Orchard Park Place Full time

We have newly been selected as a multi-unit operations and are seeking a Director of Operations to lead our new restaurant at Chick-fil-A Larkridge in Thornton, Co which is just 4 miles from Chick-fil-A Orchard Park.


Why Work At Chick-fil-A?

• Chick-fil-A has the highest customer satisfaction scores for 3 consecutive years

• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation

• On Forbes List for America’s Best Mid-Size Employer

• On Forbes List for Best Employer for New Grads

• Chick-fil-A, Inc. will award $5 million in grants to nonprofits that are Black-led and those

serving the Black community

• Our restaurant awarded $65,000 in scholarships to our Team Members in 2023


Benefits:

• Compensation: $70-80k (depending on skill set and previous work history) this is an hourly position with requirements of 45-46 hours a week to achieve the above compensation. Working nights is a requirement of this opportunity.

• Health Benefits: Owner/Operator contributes $500 monthly (out of pocket cost of

$60-100 monthly)

• Retirement: 401K up to 4% monthly match (after year 1)

• Two Weeks Paid Time Off (PTO) available after a 3 month training

• Closed on Sundays


Opportunity:

We are looking for an enthusiastic Director to join our team at Chick-fil-A with a specific

focus on afternoon and evening service. This “hands-on” management opportunity is

designed to give you a career in the most highly-esteemed restaurant chain in the nation.

This leadership opportunity provides autonomy, allowing you to take ownership of

generating results and impacting the lives of both your team and guests. You will work

alongside a successful Franchisee while receiving unprecedented support from one of the

most successful brands in the country.

Your Impact:

• Delivering operational excellence & coordinating with other leaders to deliver

remarkable results across all areas of the restaurant

• Building high-performance teams, identifying and coaching leaders for both Front of

House and Back of House operations

• Managing a team of 100+, creating an inspiring vision, coaching and holding people

accountable to high standards

• Increasing profitability through implementing procedures to reduce costs, increase

productivity, & promote sales

• Maintaining a work environment that ensures and promotes food & team safety

• Increasing overall restaurant results, working cross-functionally with other department

leaders through attending weekly meetings, and setting high-level collaborative goals

Background and Competencies:

• Bachelor’s Degree or 3+ years in a management position

• Proven track record of developing others

• Humility - Willingness to complete tasks outside of one’s day to day job duties for the

overall benefit of our organization

• Ownership - Ability to implement systems and desire to see tasks through to

completion

• Opportunity - Seeking new ways to grow our organization and our Team Members

• Optimism - Exhibit a “glass half full” attitude each day to ensure Guests & Team

Members have a remarkable experience at our restaurant


A Day In The Life:

• Monday- Saturday availability | 44-476 hours/week | Sundays off and 1 additional day off during the week.

• Time Expectations: During the training period you will accelerate through all aspects of

the Back of House before progressing to the different roles in the Front of House. As you

see how all of these pieces fit together, you will learn how to think and what to look for when

it comes to running all aspects of the operation. If you are developed, qualified, and

performing with excellence, the operational schedule will shift in the first 6 months to 35-40

hours per week on shift, allowing 5-6 hours per week off shift to focus on leadership

responsibilities. While on shift, you will ensure operational excellence while leading teams of up to 35 people and an organization of 100+ people.

• Nights: You are responsible for working 2-3 nights per week as part of this role and this is an aspect of your role that will not change at anytime.

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