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IT Field Technician

2 months ago

Windsor Locks, United States LanceSoft Full time
Job Description:
Estimated Length of Assignment: {16+ Months, Possibility of Extension}
Est. Pay Range: $20,00 - $21.43 on W2 (USD)
Work Type: On Site

Weekly Mileage: No driving, however, if needed to assist in other areas resources may be required to drive

Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations is reimbursed per the standard Unisys mileage.

Job Description:
  • As a Field Engineer 4, you will work in a highly directed environment.
  • Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
  • You will also perform other non-troubleshooting duties.
  • Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

General Job Information:
  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:
  • DELL Desktop PC, Install/Support, Expert
  • A+ Certification NOT REQUIRED, but PREFERRED

Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
  • Four options for Medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance
  • Accident Insurance
  • Other Employee Perks

EEO Employer:
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.