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Senior Engineering Manager, Seller Platform

2 months ago

San Francisco, United States Square Full time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Since our beginning, we have been helping sellers start and manage their own businesses. Square’s Seller Platform team is at the core of enabling sellers to thrive in the digital economy. The team is responsible for building and maintaining the platforms that map how Square’s sellers represent themselves, their locations, and their devices in our systems. This includes the Business Platform, Configuration Platform, and Devices Platform teams. The Seller Platform team owns multiple systems that help sellers get set up quickly and consistently.

As the senior engineering manager for Seller Platform, you will report to the Head of Ecosystem Platform, leading multiple backend engineering teams responsible for some of the most crucial and high throughput services that keep Square running. Join us in shaping the future of Square and empowering sellers to onboard and manage their business with minimal effort.

You will:

  • Define the strategic direction for the Seller Platform.
  • Lead, mentor, and grow a team of talented engineers across the Business, Configuration, and Devices Platforms.
  • Foster a culture of collaboration, innovation, and continuous improvement within the engineering team.
  • Partner with cross-functional teams including product management, design, and other engineering teams to deliver high-impact solutions.
  • Drive the execution of key initiatives to enhance platform capabilities and performance.
  • Ensure the technical roadmap is aligned with business objectives and customer needs.
  • Ensure best practices in software development, code quality, and system performance are upheld.
  • Act as the primary engineering point of contact for key stakeholders, including product leads, and business partners.

Qualifications

  • Minimum of 4+ years in a management role, and 2+ years managing managers
  • 12+ years of software engineering experience
  • Proven experience in managing large-scale platforms and services
  • Strong track record of delivering complex, high-impact projects on time and within budget
  • Led, grown, and designed the structure for organizations of 30+ people
  • Deep technical expertise in backend engineering, with experience in distributed systems, microservices architecture, and cloud platforms
  • Excellent leadership and people management skills, with the ability to inspire and motivate teams
  • Strong communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $251,600 - USD $377,400
Zone B: USD $251,600 - USD $377,400
Zone C: USD $251,600 - USD $377,400
Zone D: USD $251,600 - USD $377,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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