Customer Data Specialist

3 weeks ago


Minneapolis, United States Securitas Electronic Security Inc Full time

Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

The Customer Service Data Specialist is responsible for handling a high volume of inbound calls from customers, technicians, and field personnel. This position is responsible for building and maintaining account data, troubleshooting with technicians to activate accounts for live monitoring, and ongoing correspondence with customers regarding account information. The position is to be performed in office and not remotely.

Duties/Responsibilities:

  • Handle a minimum of 50 inbound phone calls per shift
  • Build new accounts and ensure proper testing of alarm panels by field technicians
  • Manage and respond to daily emails with proper email etiquette through Outlook.
  • Utilize available resources to perform daily job responsibilities
  • Process and respond to all customer requests received via phone and email
  • Provide available customer reports as requested
  • Provide world-class customer service to every contact

Skills/Abilities:

  • Must have excellent written and verbal communication skills
  • Reading comprehension with attention to detail
  • Ability to interact and work with employees from various backgrounds and experience levels.
  • Team player who fulfills commitments to customers with a positive attitude; able to work collaboratively and cooperatively with departmental leadership.
  • Must have good problem-solving and decision-making skills and the ability to exercise sound judgment.

Work environment:

  • Prolonged periods sitting at a desk and working on a computer
  • High volume call center
  • Variations of noise levels

Education and Experience:

  • High School Diploma, GED, or Equivalent required
  • Keyboard at a minimum of 35 WPM and accuracy at 96% or better preferred
  • 6+ months of customer service and/or call center experience preferred
  • Knowledgeable of MS Office - Word, Excel, and Outlook

Securitas offers comprehensive benefits including:

  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.



  • Minneapolis, United States Securitas Electronic Security Inc Full time

    Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets. The Customer Service Data Specialist...


  • Minneapolis, United States Atomic Data Full time

    Client Support Specialist I Department: Client Support Reports to: Client Support Manager Department Growth Path: Client Support Specialist II Job Summary The Client Support Specialist I is the first point of contact for our clients. They are responsible for providing resolutions to external and internal customers through expert problem identification,...

  • Data Entry Specialist

    1 month ago


    Minneapolis, Minnesota, United States Agiliti Health, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Data Entry Specialist to join our team at Agiliti Health, Inc. As a Data Entry Specialist, you will be responsible for accurately and efficiently processing data, managing work orders, and providing exceptional customer service to internal and external customers.Key Responsibilities:Retrieve,...


  • Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a permanent position as a Data Entry Specialist in Coon Rapids, Minnesota, United States. In this role, you will be responsible for all aspects of data entry, including labelling and auditing individual files. Responsibilities:• Use third-party software for manual data entry of required...

  • Data Entry Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States East View Companies Full time

    East View Companies is seeking a detail-oriented individual to support the Operations team in a part-time Data Entry Specialist role. This position involves primarily data entry and scanning duties to support the procurement, fulfillment, and support of orders for academic, public, and government libraries worldwide.Key Responsibilities:Data entry of books,...


  • Minneapolis, Minnesota, United States Data Recognition Corporation Full time

    Job Summary: We are seeking a skilled Media Specialist to join our Assessment Production team at Data Recognition Corporation. As a Media Specialist, you will play a critical role in modifying and maintaining test items and passages, adhering to DRC and client-specific styles and specifications.Key Responsibilities:Execute, maintain, and monitor all items...


  • Minneapolis, Minnesota, United States GForce Life Sciences Full time

    Job Title: Clinical Data SpecialistLocation: Not SpecifiedDuration: 6+ Month ContractPay: $36k - $40k/yearJob Summary: We are seeking a Clinical Data Specialist to oversee data management activities for clinical studies, ensuring the integrity of study data by entering, reviewing, modifying, reconciling, and organizing data.Key Responsibilities:Data...


  • Minneapolis, Minnesota, United States Hargrove & Associates , Inc. Full time

    About the Role:Hargrove & Associates, Inc. is seeking a highly organized and detail-oriented Data Processing Specialist to join our dedicated and skilled production team.Responsibilities:Assist in the ongoing collection and review of client data.Ensure collected data meets policy standards.Validate data for accuracy and identify anomalies.Assist in the...

  • Media Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Data Recognition Corporation Full time

    Job Summary: We are seeking a skilled Media Specialist to join our team in Test Development. The ideal candidate will have a strong background in publishing technology and experience with data-base systems.Key Responsibilities:Modify and maintain test items and passages while adhering to DRC and client-specific styles and specifications.Help standardize and...


  • Minneapolis, United States Canteen One Full time

    Job SummaryIt‘s all in the details! Canteen One is looking for a Data Management Specialist who understands systems and how they interact. The Data Management Specialist position manages and maintains accurate data and reporting between our systems, and our Subcontract partners‘ Route Accounting Systems (RAS) and Unattended Retail Systems (URS)....


  • Minneapolis, United States IKEA Full time

    ) - Resolving customer issues with urgency while balancing the needs of the customer and the IKEA Store - Identifying and reporting quality issues based on data gathered in returns. - Investigating problems, developing solutions, preparing reports, a Retail, Specialist, Solutions, Customer, Store


  • Minneapolis, Minnesota, United States Omni Inclusive Full time

    Job SummaryOmni Inclusive is seeking a highly skilled Data Analytics Specialist to join our Treasury Services' Data Engineering team. As a key member of our team, you will be responsible for designing, developing, and supporting complex analytic tools such as dashboards and data visualizations that support our large-scale program.Key Responsibilities Design,...

  • Data Specialist

    2 weeks ago


    Minneapolis, United States Canteen One Full time

    Canteen One Starting pay: [[cust_StartingPayRate per hour Let‘s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and...


  • Minneapolis, United States IntePros Consulting Full time

    A Electronic Data Interchange/ BTP Specialist job in the Minneapolis, MN area is available through IntePros. Candidates will be responsible for providing development support, monitoring, and maintaining SAP BTP / IDocs services and technical support issues for EDI. The candidate must live in the Minneapolis, MN area. This position is a direct-hire. ...


  • Minneapolis, Minnesota, United States Joulé Full time

    Job Title: Customer Support SpecialistLocation: RemoteHours/Schedule: PT, 30 hours/week (Mon-Thurs, 7.5 hours/day)Type: ContractResponsibilitiesKey Responsibilities: • Facilitate the investigation of customer complaints related to foodservice products. • Maintain accurate documentation of the resolution process and provide timely responses to the sales...


  • Minneapolis, Minnesota, United States RS Eden Full time

    Job SummaryThe Data and Admin Specialist plays a vital role in supporting the Data, Compliance, and Administration Team at RS EDEN. This position is responsible for ensuring high-quality data entry, maintaining program and file compliance, and supporting Procentive and billable services. The ideal candidate will possess strong organizational skills,...


  • Minneapolis, Minnesota, United States Diverse Lynx Full time

    Job Title: SAP Master Data Governance SpecialistJob Description:As a SAP Master Data Governance Specialist at Diverse Lynx LLC, you will be responsible for leading the technical team in delivering MDG solutions for objects in scope of governance. You will gather requirements and provide estimates for development efforts and gaps. You will also participate in...


  • Minneapolis, United States Kuehne + Nagel Full time

    Air Logistics Customer Care Specialist |United States | US2114958 Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Minneapolis/St Paul Apt site is looking for a new Customer Care Specialist to join our Air Logistics team. YOUR ROLE As a Customer Care Specialist, you will be the...


  • Minneapolis, Minnesota, United States East View Companies Full time

    East View Companies is seeking a detail-oriented individual as a part-time Data Entry Specialist to support the Operations team in procuring, fulfilling, and supporting orders for academic, public, and government libraries worldwide.This role involves data entry of books, atlases, and other materials using established standards, uploading and updating data...


  • Minneapolis, United States Securitas Electronic Security Inc Full time

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With...