Intake and Discharge Specialist

7 days ago

Carrizo Springs, United States Deployed Services, LLC Full time

As an established government contractor to federal agencies, Deployed Services is committed to ensuring the services and personnel we deliver adhere to industry regulations and leading practices. With offerings that range from skilled professional services, including direct care services, to specialized facilities and logistical support, we set high standards for ourselves in all our endeavors.This job opportunity is for services to be performed under a contract with the federal government Office of Refugee Resettlement.

The Intake and Discharge Specialist (Bilingual English/Spanish) coordinates the admission and discharge of children in and out of Deployed Services custody. They collaborate closely with case managers, youth care workers, and various departments to ensure a smooth, safe transition process that prioritizes children's best interest and strictly adheres to the Office of Refugee Resettlement's (ORR) policies and procedures.

Essential Functions:
Intake Responsibilities:

  • Welcoming and greeting new arrivals
  • Collaborating with case management and medical staff to streamline the admission process
  • Conducting facility orientation for children
  • Completing or uploading required admission paperwork
  • Conducting property inventory
  • Identifying the resident's spoken language and any special dietary or religious needs
  • Collecting documents that children bring with them and safely maintaining them in the case file until discharge
  • Ensuring the accuracy and completeness of collected information
  • Admitting the child into required databases by entering demographic and relevant information, scanning, and uploading documents
  • Completing and securing an inventory of personal belongings/valuables
  • Updating and maintaining electronic or paper records as needed
  • Maintaining detailed records of all interactions and assessments during the intake process
  • Assisting with the coordination of required legal services
  • Assisting with line-of-sight supervision, as needed
  • Performing other duties as assigned
Discharge Responsibilities:
  • Collaborate with all departments to develop a discharge plan for children leaving the facility, which may involve reunification with their biological families and others
  • Facilitate the safe and timely discharge of children from the facility
  • Maintain detailed records of all interactions and assessments during the discharge process.
  • Complete discharge inventory
  • Collect the required documents for the discharge packet
  • Finalizing essential discharge documentation
  • Supporting onsite unification efforts
  • Updating children's status in internal and ORR systems.
  • Ensuring accurate release documentation
  • Handing over stored property to children
  • Confirming transportation arrangements
  • Supplying necessary items like meals and medication
  • Aiding in the preparation of discharge packets with documentation
  • Conducting exit orientations.
  • Maintain detailed records of all interactions and assessments during the discharge process.
  • Complete discharge inventory
  • Collect the required documents for the discharge packet
  • Assist with line-of-sight supervision, as needed
  • Other duties as assigned
Knowledge and Skills:
  • Intermediate level or above proficiency in MS Word, MS Excel, and MS Outlook (proficiency in SharePoint desired)
  • Knowledge of relevant state and federal regulations and child welfare laws
  • Strong communication and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to handle sensitive and confidential information with discretion
  • Must be able to speak, read, and write in English and Spanish
  • Ability to work flexible hours in a 24/7/365 business environment
Education and Experience:
  • High School Diploma or equivalent
  • Office of Refugee Resettlement (ORR) experience is highly preferred.
  • Must be authorized to work in the U.S.
  • Experience working with immigrant populations and child welfare,
  • Ability to work with all levels of staff and develop cross-functional relationships
  • Must be able to travel within the Continental United States (CONUS)
  • Must pass a motor vehicle record check and employer and government (eQIP and eAPP) background checks after accepting a conditional offer of employment
Preferred pre-hire qualifications with monetary incentive:
  • Fully vetted background status (investigation and adjudication) through federal government eQIP or eAPP process, to include:
    • Valid ORR Tier Two adjudication;
    • Childcare adjudication; AND
    • Child Abuse and Neglect (CA/N) check clearance

Bonus available for immediate satisfaction of vetting qualification upon hire, subject to verification and payout after 30 continuous days of service

Relocation package available if qualified

Benefits:
DS offers a competitive benefits package for SCA employees, including medical, dental and vision coverage covered in part by federal health and welfare benefit

AAP/EEO Statement
Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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