Technical Account Manager

6 days ago

Miami, United States LANDI Global Full time

As Technical Account Manager, you will work from pre-sales up to project completion with LANDI customers in your region. Depending on the customer type (ISV, distributor, acquirer mainly) you will:

  • Present LANDIs products and solutions to the customer technical team
  • Perform trainings on LANDIs solutions (TMS, keys injection)
  • Maintain regular and professional communication with key accounts and populate LANDIs internal
  • tools (JIRA/Confluence)
  • Track customer requirements, transfer to LANDIs R&D and follow-up project execution up to delivery to the customer
  • Report your activity in the dedicated tools (meeting minutes, actions, risks, GANTT charts)
  1. You are autonomous, accountable, professional and able to do transversal management among various regions.
  2. You are experienced in IT and computer science and able to use Linux and Android.
  3. You have an experience in payment industry (EMV, Nexo) and security (symmetric and asymmetric cryptography, PKI, encryption, signature).
  4. You are motivated to join a new team and able to propose improvements and take initiatives in a fresh new international environment.
  5. You will be required to travel regularly in the countries of your region.
  6. As a manager, you will have the responsibility of the technical support engineer of the region.

Experiences and Training

  • Engineering school graduate in IT / computer science.
  • Proficiency in English and Spanish
  • Technical background in software development and/or QA with Linux and Android devices.
  • At least 5 years' experience in customer project management and team management.
  • Experience in Atlassian products (JIRA/Confluence) is a plus.

Preferred skills

Project management best practices (build a project plan, follow-up Excellent oral communication in risks), Linux and Android usage, payment and security.

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