Technical Account Manager

2 months ago


miami, United States LANDI Global Full time

As Technical Account Manager, you will work from pre-sales up to project completion with LANDI customers in your region. Depending on the customer type (ISV, distributor, acquirer mainly) you will:

  • Present LANDI’s products and solutions to the customer technical team
  • Perform trainings on LANDI’s solutions (TMS, keys injection)
  • Maintain regular and professional communication with key accounts and populate LANDI’s internal
  • tools (JIRA/Confluence)
  • Track customer requirements, transfer to LANDI’s R&D and follow-up project execution up to delivery to the customer
  • Report your activity in the dedicated tools (meeting minutes, actions, risks, GANTT charts)


  • You are autonomous, accountable, professional and able to do transversal management among various regions.
  • You are experienced in IT and computer science and able to use Linux and Android.
  • You have an experience in payment industry (EMV, Nexo) and security (symmetric and asymmetric cryptography, PKI, encryption, signature).
  • You are motivated to join a new team and able to propose improvements and take initiatives in a fresh new international environment.
  • You will be required to travel regularly in the countries of your region.
  • As a manager, you will have the responsibility of the technical support engineer of the region.


Experiences and Training

  • Engineering school graduate in IT / computer science.
  • Proficiency in English and Spanish
  • Technical background in software development and/or QA with Linux and Android devices.
  • At least 5 years' experience in customer project management and team management.
  • Experience in Atlassian products (JIRA/Confluence) is a plus.


Preferred skills

Project management best practices (build a project plan, follow-up Excellent oral communication in risks), Linux and Android usage, payment and security.



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