Hotel Housekeeper, USC Hotel

4 months ago

Los Angeles, United States University of Southern California Full time

**Auxiliary Services**

At USC Auxiliary Services, our mission is to create the best USC experience for our students, faculty, staff, visitors and community members, as we provide services across our six business units (Hospitality, Housing, Transportation, Bookstores, USC Hotel and the Los Angeles Memorial Coliseum). Auxiliary Services works diligently to welcome all visitors into the Trojan family and we are driven to succeed by our commitment to USCs core values. Our team is comprised of some of the very best people in our industries, with diverse backgrounds and experiences, who come together to provide the best products and best service for all Trojans.

**Hotel Housekeeper, USC Hotel**

Auxiliary Services Auxiliary Services Los Angeles, California

Please review the page for more details regarding your rights and obligations as a job candidate.

**USC Auxiliary Services**, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in***Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion*.**

**USC Housing**, a division of USC Auxiliary Services, hosts students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students well-being is the reason that we are here and we share the same vision and excellence that they do.

We are building a pool of **Hotel** ****H**ousekeepers** to join our rapidly growing team at the USC Hotel.

**The Opportunity:**

At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors. This begins with you As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment. Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them the *best USC experience*.

**The Accountabilities:**

* Perform standard housekeeping procedures. Clean and service assigned guest rooms, public areas, and employee areas in a timely and organized manner.

* Provide customer service to faculty, staff, students and guests. Respond to requests from guests, supervisors, or management timely and in a friendly, helpful demeanor.

* Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

* Perform other related duties as assigned or requested including on-site Laundry, projects, and additional support roles. The University reserves the right to add or change duties at any time.

**The Qualifiers:**

* Education: High School Diploma not required.

* Experience: 2 years.

+ Some knowledge of housekeeping trade.

+ Knowledge of all cleaning standards and methods, materials, and equipment.

+ Knowledge of and compliance with the operation of all mechanical cleaning equipment.

+ Proven customer service experience.

+ Ability to effectively communicate in English.

+ Ability to lift up to 30 lbs.

+ Presents oneself professionally, in line with higher education environment.

**What We Prefer**:

* High School Diploma.

* Knowledge of standard cleaning chemicals.

* Ability to oversee student, temporary, and/or resource workers.

* Experience in fast-paced hotel environment.

**The Trojan Family Rewards:**

We pride ourselves in creating the *BEST USC EXPERIENCE*, and that begins with our employees We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit .

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

FIGHT ON

Minimum Education: Less than high school Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Some knowledge of housekeeping trade. Knowledge of all cleaning standards and methods, materials, and equipment. Knowledge of and compliance with the operation of all mechanical cleaning equipment. Proven customer service experience. Ability to speak and write in English. Valid driver's license may be required. Ability to lift a minimum of 30 lbs.

REQ20112839 Posted Date: 02/12/2022 **Job matching**

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