Dev Ops Support Engineer

2 weeks ago

Lenexa, United States Deluxe Corporation Full time
Looking for a work home?

  • There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and V eterans ( just to name a few). At Deluxe, we know that great people make a great organization.
  • We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/ paternity leave , tuition reimbursement, pet bereavement and more
  • A culture of belonging . 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
As our DevOps Support Engineer you will work within our Support team and alongside our Delivery team. You will act as a first responder to alerts and tackling varying requests and sending timely replies to questions to our AWS customers, as well as actioning support requests on the phone and through our service desks.

Job Responsibilities:
  • Maintaining and Building complex AWS environments and familiar with AWS native technologies (AWS CloudFormation, AWS CodePipeline, AWS CodeBuild, CodeDeploy), Terraform and Docker
  • Client-facing role requiring consultative engagement with clients and internal teams on a regular basis.
  • Actioning support requests on the phone and through our service desks, Troubleshooting and incident support
  • Act as a first responder to alerts and tackle varying requests and send timely replies to questions from our AWS customers
Basic Qualifications:

Education and Experience : Bachelor's and 5 years or HS/GED and 7 years
  • 1 year in AWS infrastructure
  • Minimum AWS Certified Developer - Associate.
  • AWS Certified DevOps Engineer - Professional or the willingness and aptitude to obtain one
  • Practical experience setting up CI/CD pipelines using both AWS native solutions as well as Industry standard.
  • Experience with re-architecting traditional applications for AWS.
  • Passion for Amazon Web Services.
  • Experience with multi-tiered architectures.
  • Practical experience with automation tools such as Ansible.
  • Practical experience with Infrastructure as Code tools such as Terraform (preferred) or Cloudformation.
  • Fluency in a programming language (Python preferred) and SQL.
  • Solid understanding of how to build container based applications and packaging for Kubernetes environments.
Preferred Qualifications:

Education : Bachelors degree in Computer Science / IT

Experience : 8 years in Software development with Networking and Systems Administration
  • Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (from developers to executives).


Additional Basic Qualifications:

Must be 18 years of age or older

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [redacted] .

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