Assistant Store Manager

HELE Assistant Store ManagerSalary Range: $21.00-$25.00 Hourly$3.00 shift differential eligibilityWork Location: 707 Kapahulu Ave, Honolulu, HI 96816The Opportunity:Howzit We are Par Pacific Holdings, Inc., voted Ho'okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenueThis position, in one of ourHELE convenience stores, is a great place to set out on a career path in our organizationJoin ourohana-- we trulycare for our employeesandpromotea close-knit atmosphereWe welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to winPrimary Job Responsibilities:SafetyMaintain a safe work environment for employees and customers by setting safety as a priorityEnsure gas pumps, lot and store areas are clean and free of debris at all timesWork with Safety Team and conduct monthly mandatory meetings and trainingsReport safety incidents in a timely manner and comply with safety policy, programs and processesLeadership and Personnel ManagementTrain, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer serviceMaintain a professional and supportive image among subordinates and supervisorsAs back-up to Store Managers, prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, etc.)Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awarenessMotivate, provide feedback and share employee recognition to improve individual, team and store performanceAs back-up to Store Manager, address employee performance and violation issuesSet and communicate performance expectations, and evaluate actual performance based on those expectations as extension of the Store ManagerDevelop potential employees through coaching and training so they are ready for promotion to the next levelCarry out all company policiesCustomer Service and Site RelationshipsConsistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assists in resolving customer issuesAccurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products soldDevelop positive and professional relationships with all customers, vendors and contractorsResponsible for all cash, monies and inventory during shiftAs a top priority, develop and assign tasks appropriately to ensure that the store is clean, adequately stocked and organized for fast, convenient and professional service to customersEnsure a friendly, welcoming and well-maintained store environment to provide customers with a buying experience that meets their expectationMonitor customer needs and expectations, and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive sellingAssist customers at the pump and in the store to find the desired product and operate equipmentActively solicit customer feedback via consistent personal interactionand engagementEnsure complaints are resolved quickly and sincerely to the customer's, vendor's and contractor's satisfactionPromote and ensure a safe, positive public image within the communityPromote and grow Kama'aina Rewards programBusiness and ManagementPlan and manager store activities to maximize operating profitMonitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tacticsMonitor merchandise, food movement and competitor offerings to assist in development of store specific product mix and pricing strategiesMaintain store layout and product displays per schematicsExecute store level sales promotions and assist in implementing network-wide promotional and advertising campaignsManage fuel, merchandise and food inventory to ensure optimum stocking levelsControl operating expenses, including maintenance, utilities, supplies and inventory lossPrepare and submit daily sales reports accurately and timely, including, invoices and bank depositsSafeguard and account for all money received and disbursedOrganize and maintain all site files, manuals, and other information materialsReceive merchandise using proper check-in procedures when working with vendorsObtain and maintain all required food and age restricted product certifications within 2 weeks of employmentFacilities ManagementAssist in maintaining appearance standards of paving, lighting, canopy and other physical structuresReport facility issues as neededEnsure facilities and equipment are in safe working orderMaintain dispensing and store equipment to ensure clean, sanitary and safe working conditions at all timesEnsure required signage/decals are postedPersonnel AssistanceMaintain a professional and supportive image among subordinates and supervisorWork with Store Manager to create, maintain, and improve teamwork, and provide training assistance to new associatesAssist with staffing and schedule labor to meet customer demand while staying within budgetNote: This description is intended to give you a general overview of the position, additional responsibilities and opportunities may be identified based on current business needs.Physical Demands:Ability to stand and/or walk for an entire shiftAbility to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumpsAbility to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situationsAbility to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeepingFrequent squatting and kneeling required for obtaining and/or replenishing itemsAbility to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distanceSometimes required to lift in excess of stated conditions up to 50 poundsAbility to climb a stepladder to stock or retrieve materials and/or place or remove signsNote:There may be exposure to gas fumes and solvents, and occasional noise.Qualifications:To meet thebasic qualificationsfor this role you will beat least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.Additional qualifications include:Valid driver's license requiredHigh School Diploma or GED preferredExperience in retail sales and handling cash requiredPerform basic math accuratelyPrevious supervisory experience preferredBenefitsFull-timeemployees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company's 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date.Thereafter, they will accrue vacation bi-weekly based upon years of service.Employees have seven paid holidays throughout the calendar year.About UsWe're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of ourHELE convenience stores, is a great place to set out on a career path in our organization that could lead to Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics.Our Retail OperationsWe own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand.Our HeadquartersPar Pacific Holdings, Inc., based in Houston, Texas, owns,manages,and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado.Our common stock is publicly traded on the NYSE under the trading symbol "PARR".Our Refineries and Logistics OperationsWe own and operate refineries in Hawaii,Montana, Washington,and Wyoming, with total operating throughput capacity of over 218Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 124,000 bpd of combined refining capacity and related multimodal logistics systems.Par Pacific is an Equal Opportunity EmployerPar Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status,genetic information or any other status protected by applicable law.Note: Par Pacific will not accept calls from third-party recruiters. All candidates are required to apply through this web posting. #J-18808-Ljbffr