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Food & Beverage Manager - North Shore Steak & Seafood
1 month ago
Essential Job Functions:
•Excellent internal/external guest service;
•Ensure prompt and courteous service to customers and resolve guest complaints in an appropriate and timely manner;
•Monitor, approve, and enforce administrative procedures and policies of all F&B management personnel for accuracy, timeliness, and compliance with applicable policies, procedures, and regulations;
•Personally and/or through delegated authorities responsible for all personnel-related matters including but not limited to: interviewing, hiring, training, scheduling, coaching, motivating, evaluating, and promoting;
•Establish training goals and objectives for the department;
•Assist the Director with budget goals and objectives and monitor financial aspects of the department;
•Responsible for accurate inventory, maintaining set levels of food and beverage and labor costs;
•Ensure adherence to payroll timekeeping practices;
•Work with Casino Marketing and Hosts to be aware of VIP players and events that will affect volume on a day-to-day basis;
•Flexibility required to fill any supervisory shift at any time if necessary and/or be present for events;
•Other reasonable duties as assigned.
EDUCATION and/or EXPERIENCE:
- College degree preferred
- Minimum of 5 years of experience in a multi-unit food and beverage operations or casino/hotel operations
Bilingual a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
- Must have a thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methods
- Must be highly organized and detail-oriented
- Must be familiar with all equipment used in F&B outlets
- Must be computer literate
- May be exposed to casino-related environmental factors such as second-hand smoke, bright lights and excessive noise, and to commercial kitchen environmental factors
- Must be able to stand and walk for extended periods of time. Other physical demands of this job may include but are not limited to: sitting, bending, lifting, reaching, pulling/pushing, kneeling and squatting
- Able to handle high volume and stressful situations