Food Runner

1 month ago

Waukegan, United States Full House Resorts Full time
A Food Runner is responsible for supporting waitstaff in carrying beverages and meal items to designated tables

Essential Job Functions:

  • Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
  • Deliver food orders to a variety of customers in a timely manner.
  • Accurately explain food orders to chefs, with specific attention to allergies and special requests.
  • Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
  • Uphold our food health safety and sanitation principles.
  • Occasionally check on customers to handle any impromptu requests or issues.
  • Remove dirty dishes from the table.
  • Inform management of customer feedback
  • Deliver food orders to customers quickly and accurately
  • Uphold sanitation and food safety principles
  • Bus tables by removing dirty dishes and trash
  • Check in with customers to ensure their experience is satisfactory
  • Relay reports of customer satisfaction to the management and relevant parties
  • Ensure patrons have all the appropriate tableware they need to properly enjoy their food
  • Assist setting up tables before service with appropriate utensils, napkins and decorations
  • Handle various impromptu requests from customers


EDUCATION and/or EXPERIENCE:

Preferred:

Bi-lingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

•Outstanding communication and people skills.

•Ability to stay professional in a stressful work environment.

•Superb multitasking skills.

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