Director, Advanced Data Analytics and Insights MA

1 month ago

boston, United States Fidelity TalentSource LLC Full time


Job Description:

Director, Brokerage Advanced Analytics and Customer Insights

Are you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and behaviors, transactional history, digital activity, business financials) in to one cohesive story? Are you ready to drive experimentation & strategic insights to optimize every aspect of the customer s experience?\u00A0 If yes, we want you to join our forward-thinking team and make a real-world difference for Fidelity s 40 million individual investors.

The Team

We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. In this Individual Contributor role, you will be an indispensable member of our Advanced Analytics & Customer Insights team. You will be embedded in Fidelity s Brokerage business unit and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience.

The Expertise and Skills You Bring

  • 10+ years of experience generating analytical insights to drive strategic business initiatives related to customer acquisition & segmentation, product strategy and market sizing leveraging analytical tools and programming languages such as SQL, Python, R, etc.
  • A cross-functional collaborator who can work across a team with diverse skills and abilities and find success for Fidelity and our customers, delivering insights from data to a broad audience in a simple, clear, and actionable way.
  • Ability to use data to tell a story of customer experience, highlighting both successes and friction points to inform future initiatives and strategies.
  • Natural intellectual curiosity, initiative, and love for learning new skills and capabilities.
  • Experience in designing and developing dashboards & reports of customer-level data using Tableau, Power BI, Qlik etc.
  • Experience with digital analytics, customer sentiment (structured or unstructured) or behavioral data a plus.
  • Bachelor s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus


Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com.

  • Director, Advanced Data Analytics and Insights MA

    1 month ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:Director, Brokerage Advanced Analytics and Customer Insights Are you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and...

  • Director, Advanced Data Analytics and Insights MA

    1 month ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:Director, Brokerage Advanced Analytics and Customer Insights Are you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and...

  • Fidelity TalentSource LLC | Director, Advanced Data Analytics and Insights MA | boston, ma

    4 weeks ago

    Boston, United States Fidelity TalentSource LLC Full time

    Job Description:Director, Brokerage Advanced Analytics and Customer InsightsAre you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and...

  • Fidelity TalentSource LLC | Director, Advanced Data Analytics and Insights MA | boston, ma

    1 month ago

    Boston, MA, United States Fidelity TalentSource LLC Full time

    Job Description:Director, Brokerage Advanced Analytics and Customer Insights Are you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you intrigued by being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and...

  • Director, Market Access Strategy Analytics

    2 weeks ago

    Boston, United States Vertex Pharmaceuticals Full time

    Job DescriptionVertex is seeking to hire a Director, Access Strategy Analytics & Insights within the U.S. Market Access (USMA) department, who will be a key contributor in the Data & Analytics (D&A) Center of Excellence (COE) team. The role requires strong D&A experience as well as deep subject matter expertise of value & access strategies, with an in-depth...

  • Director, Market Access Strategy Analytics

    2 months ago

    Boston, United States Vertex Pharmaceuticals Incorporated Full time

    Job DescriptionVertex is seeking to hire a Director, Access Strategy Analytics & Insights within the U.S. Market Access (USMA) department, who will be a key contributor in the Data & Analytics (D&A) Center of Excellence (COE) team. The role requires strong D&A experience as well as deep subject matter expertise of value & access strategies, with an in-depth...

  • Manager, Data Analytics and Insights MA

    1 month ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description:\u00A0\u00A0Loads, extracts, transforms, and manages data across a wide array of database schemas across diverse content using SQL, R, and Python. Designs and develops dynamic visualizations and data analysis by delivering compelling, interactive, and intuitive Business Intelligence (BI) solutions utilizing Tableau, Power...

  • Manager, Data Analytics and Insights MA

    1 month ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description:\u00A0\u00A0Loads, extracts, transforms, and manages data across a wide array of database schemas across diverse content using SQL, R, and Python. Designs and develops dynamic visualizations and data analysis by delivering compelling, interactive, and intuitive Business Intelligence (BI) solutions utilizing Tableau, Power...

  • Director, Market Access Strategy Analytics

    3 weeks ago

    Boston, MA, United States Vertex Pharmaceuticals Incorporated Full time

    Job Description Vertex is seeking to hire a Director, Access Strategy Analytics & Insights within the U.S. Market Access (USMA) department, who will be a key contributor in the Data & Analytics (D&A) Center of Excellence (COE) team. The role requires strong D&A experience as well as deep subject matter expertise of value & access strategies, with an...

  • Data Engineer for Advanced Analytics

    4 weeks ago

    Boston, Massachusetts, United States CODAMETRIX Full time

    About UsCodaMetrix is a pioneering company in Revenue Cycle Management, leveraging AI-powered autonomous coding to transform clinical information into accurate medical codes. Our multi-specialty AI-platform enables efficient data processing under fee-for-service and value-based care models, while supporting improved patient care.We are passionate about...

  • Consultant, Advanced Analytics

    3 weeks ago

    Boston, United States Liberty Mutual Full time $91,800 - $171,100

    Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Consultant, Advanced Analytics

    3 weeks ago

    Boston, United States Liberty Mutual Full time $91,800 - $171,100

    Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Data Insights Specialist

    4 weeks ago

    Boston, Massachusetts, United States Yoh Full time

    Job Title: Data Insights SpecialistAbout the RoleWe are seeking a highly skilled Data Analyst to join our team for a full-time, 6-month contract position. As a member of our Data Management team, you will be responsible for collaborating with the business to deliver data-driven insights.Key Responsibilities- Collaborate with the business to design and...

  • Director of Sales Insights

    3 days ago

    Boston, United States Origin Harbor Capital Solutions Full time

    This is a hybrid opportunity which requires commuting to our Boston Office 2x a week, please ensure you are able to meet this requirement prior to submitting your application.SummaryThe Insights & Strategy team is a critical component of Harbor Distribution and seeks to uncover and communicate unexpected shifts in the way we understand the asset management...

  • Data Management and Enterprise Analytics Director

    2 weeks ago

    Boston, MA, United States The Ceres Group Full time

    Job Title:Data Management and Enterprise Analytics Director Job Function:Data Analyst Location:Boston, MA Industry: Job Number:JO-1610-288 We are looking for an experienced, collaborative, and dynamic Data Management and Enterprise Analytics Director to lead the ongoing development and support of enterprise solutions for (i) data warehousing, (ii)...

  • Data Insights Strategist

    4 weeks ago

    Boston, Massachusetts, United States Fidelity TalentSource LLC Full time

    Job Description:Fidelity TalentSource LLC seeks an accomplished Data Insights Strategist to drive business strategy and success.You will be responsible for using your analytical skills to derive insights from data, leveraging multiple sources (e.g., customer attributes and behaviors, transactional history, digital activity, business financials) to create a...

  • Senior Data Analyst

    4 weeks ago

    Boston, United States Grand Circle Full time

    Job Title: Senior Data Analyst Company: Grand Circle LLC Location: Boston, MA Job Type: Full-time (Hybrid - 3 days in office) We are seeking a highly skilled and motivated Sr. Data Analyst to contribute to the development of cutting-edge solutions. If you are passionate about pushing the boundaries of technology and solving complex problems, we want to...

  • Data Analyst

    2 months ago

    Boston, United States 24 Seven Talent Full time

    57.03/hr + benefits on W2Onsite in Boston, MAContract through May 9th, 2025 (backfill)Our client is a leading American athletic footwear and apparel corporation! They are seeking a Data Analyst to join their Boston, MA, team.QualificationsBachelor’s degree or equivalent, combination of education, experience, or training in the field of mathematics,...

  • Data Analyst

    2 months ago

    boston, United States 24 Seven Talent Full time

    57.03/hr + benefits on W2Onsite in Boston, MAContract through May 9th, 2025 (backfill)Our client is a leading American athletic footwear and apparel corporation! They are seeking a Data Analyst to join their Boston, MA, team.QualificationsBachelor’s degree or equivalent, combination of education, experience, or training in the field of mathematics,...

  • Power BI

    2 weeks ago

    Boston, United States CoTalent Full time

    Power BI / Data Analytics Developer - Financial Services ConsultingContract To HireBoston, MA - HybridAs a Power BI/Data Analytics Developer, you will be responsible for designing and implementing data analytics initiatives across Capital Markets and other departments, ensuring solutions meet business goals. You will develop interactive dashboards and...