UX Content Spec/Strategist

1 week ago


Minneapolis, United States INSPYR Solutions Full time

Title: UX Content Strategist
Client: US Bank
Duration: 6+ months
Location: Hybrid capacity out of Minneapolis, MN
Work Requirements: US Citizen, GC Holders, or Authorized to Work in the U.S.


TOP REQUIREMENTS: Five- to eight-years' experience, minimum in content design, user-centered design, and visual design

Content experience design expectations:
• Gather and assess content requirements for new or enhanced products and features.
• Use quantitative and qualitative data and insights to create empathy and ensure content decisions are informed by real user needs and influence human behavior.
• Employ a range of human-centered techniques (such as personas, user flows, content audits and wireframes) to determine and convey content design decisions.
• Write and edit product content to meet business, technical and user needs, resulting in end-to-end digital experiences that are accessible, inclusive and compliant.
• Provide strategic, user-focused and accessible content recommendations and writing support to UX teams, product managers, business lines and other stakeholders.
• Makes recommendations to enhance written content with images, infographics, charts, etc.
• Update content documents, content management system (CMS), design files and/or other documentation tools.
• Apply and evolve existing brand and digital content standards to accommodate new products, features and customer segments.
• Review content with peers and content managers to ensure it accurately represents our verbal identity and writing guidelines.
• Participate in content community of practice (COP) events and efforts for personal development and peer support.
• Formally observe user interviews and usability sessions, as needed and as opportunity allows.
• Analyze and understand end-to-end client experiences to ensure all content is consistent and technically correct across the user journey.
• Validate content in a test environment before it gets released to production.
• Drive, advocate and demonstrate a client-centric approach to work within and outside the Experience Design organization, resulting in consistently simple, clear and enriching user experiences.
• Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies. Content Designers must become adept at using Agile tools like Jira and Confluence. Higher levels will contribute to sizing and scoping work for the team.

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more


About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities



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