Room Attendant

4 weeks ago

Detroit, United States Azul Hospitality Full time
Job Details

Job Location
Element Detroit - Detroit, MI

Position Type
Full Time

Job Shift
Any

Job Category
Hospitality - Hotel

Description

POSITION PURPOSE

Ensure the highest level of cleanliness and condition of the hotel guest rooms to ensure guest satisfaction. Responsible for providing our guests with clean and fresh sheets, towels, necessities, etc., while maintaining the highest standards of cleanliness at all times.

ESSENTIAL RESPONSIBILITIES
  • Clean all guest rooms as assigned within the required time limit.
  • Update daily assignment sheets throughout the day. Turn in assignment sheet and keys to the Housekeeping Supervisor at the end of the shift.
  • Change bed linens and make beds.
  • Replenish room supplies, i.e., amenities, drinking glasses, clean linen.
  • Lift and move furniture in the room.
  • Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals.
  • Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.
  • Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
  • Polish woodwork and metal work such as fixtures and metal fittings
  • Clean windows, door panels and sills.
  • Empty wastebaskets.
  • Replenish bathroom supplies and terry.
  • Sort, count, fold and distribute linen to the linen closets.
  • Organize and stock cleaning cart and organize linen closets on floors assigned.
  • Transports trash and waste to disposal area.
  • Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program.
  • Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas as needed.
  • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Turn in all Lost & Found items following the standard procedures.
  • Practice the hotels' emergency procedures and be knowledgeable of the hotels loss prevention guidelines.
  • Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed.
  • Ensure work area is clean when finished
  • All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 45 lbs. as needed.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must have excellent customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION

High school or equivalent education required.

EXPERIENCE
  • Experience in the hospitality industry preferred.
LICENSES OR CERTIFICATIONS
  • N/A


GROOMING

All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

  • Housekeeping Room Attendant

    4 weeks ago

    Detroit, Michigan, United States Spire Hospitality Full time

    {"title": "Housekeeping Room Attendant", "content": "Deliver Exceptional Guest ExperiencesAs a Housekeeping Room Attendant with Spire Hospitality, you will play a vital role in creating a home-away-from-home atmosphere for our guests. Your attention to detail and commitment to cleanliness will ensure that every guest feels welcome and comfortable in their...

  • Housekeeping Room Attendant

    2 weeks ago

    Detroit, Michigan, United States Spire Hospitality Full time

    Join Our Team as a Housekeeping Room AttendantAt Spire Hospitality, we're dedicated to delivering exceptional guest experiences and creating memorable moments for our guests. As a Housekeeping Room Attendant, you'll play a vital role in ensuring our guests feel at home in our hotels and resorts.Key Responsibilities:Provide exceptional service to our guests...

  • Housekeeping Room Attendant

    5 days ago

    Detroit, Michigan, United States Aparium Hotel Group Full time

    Join Our Team as a Housekeeping Room AttendantWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at Aparium Hotel Group. As a Housekeeping Room Attendant, you will be responsible for maintaining the cleanliness and organization of our guest rooms and spaces.About the RoleThe Housekeeping Room Attendant reports...

  • Dining Room Attendant

    2 weeks ago

    Detroit, Michigan, United States P.F. Chang's Full time

    Job Summary:The Dining Room Attendant is responsible for providing exceptional guest service and ensuring a positive dining experience for all guests. This role involves clearing and cleaning tables, running food, and assisting with takeout and catering orders.Key Responsibilities:Clear and clean tables, resetting them for the next guestsRun food from the...

  • Laundry Room Attendant

    1 month ago

    Detroit, United States NoGigiddy Full time

    Laundry Room Attendant: Keep Linens Fresh and Guests Satisfied About Us: We're not just another laundry service; we're contributors to the comfort and satisfaction of our guests. Our platform connects dedicated individuals like you to a variety of opportunities in the dynamic world of laundry room attendance. Whether you're an experienced attendant or...

  • Housekeeping Room Attendant

    1 week ago

    Detroit, Michigan, United States Aparium Hotel Group Full time

    About the RoleWe are seeking a highly detail-oriented and organized individual to join our housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our guest rooms and spaces, ensuring a high level of quality and attention to detail.ResponsibilitiesUphold and role model...

  • Dining Room Attendant

    1 week ago

    Detroit, United States Motor City Casino Full time

    Description: Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more! As Dining Room Attendant, you're...

  • Housekeeping Room Attendant

    4 weeks ago

    Detroit, Michigan, United States Aparium Hotel Group Full time

    About the RoleWe are seeking a highly detail-oriented and organized individual to join our housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our guest rooms and spaces, ensuring a high level of quality and attention to detail.ResponsibilitiesAdhere to the prescribed...

  • Housekeeping Room Attendant

    4 weeks ago

    Detroit, Michigan, United States Aparium Hotel Group Full time

    Position SummaryAs a Housekeeping Room Attendant with Aparium Hotel Group, you will play a vital role in maintaining the cleanliness and organization of our guest rooms and spaces. We are seeking a detail-oriented and customer-focused individual who is passionate about delivering exceptional service and ensuring a seamless guest experience.Key...

  • AM Housekeeping Room Attendant

    4 months ago

    Detroit, United States Aparium Hotel Group Full time

    Position: AM Housekeeping Room Attendant Location: Detroit, MI Job Id: 723 # of Openings: 1 AM HOUSEKEEPING ROOM ATTENDANT Reports to Housekeeping Manager; position is non-exempt WHO WE ARE Hotels done differently. It's not just a...

  • Room Attendant

    3 months ago

    Detroit, United States Azul Hospitality Full time

    Job DetailsJob Location Element Detroit - Detroit, MI Position Type Full Time Job Shift Any Job Category Hospitality - Hotel DescriptionPOSITION PURPOSE Ensure the highest level of cleanliness and condition of the hotel guest rooms to ensure guest satisfaction. Responsible for providing our guests with clean and fresh sheets, towels, necessities, etc.,...

  • Part-Time Housekeeping Room Attendant

    2 months ago

    Detroit, United States Aparium Hotel Group Full time

    Position: Part-Time Housekeeping Room Attendant (AM) Location: Detroit, MI Job Id: 755 # of Openings: 0 HOUSEKEEPING ROOM ATTENDANT Reports to Housekeeping Manager; position is non-exempt WHO WE ARE Hotels done differently. It's...

  • Part-Time Housekeeping Room Attendant

    4 weeks ago

    Detroit, United States Aparium Hotel Group Full time

    Position: Part-Time Housekeeping Room Attendant (AM) Location: Detroit, MI Job Id: 755 # of Openings: 0 HOUSEKEEPING ROOM ATTENDANT Reports to Housekeeping Manager; position is non-exempt WHO WE ARE Hotels done differently. It's...

  • Housekeeping Attendant

    6 days ago

    Detroit, Michigan, United States MGM Resorts International Full time

    Join Our Team as a Guest Room AttendantMGM Resorts International is seeking a highly motivated and detail-oriented Guest Room Attendant to join our team. As a Guest Room Attendant, you will play a critical role in ensuring our guests have an exceptional experience by providing a clean and welcoming environment.Key Responsibilities:Ensure guest rooms and...

  • Housekeeping Attendant

    2 weeks ago

    Detroit, Michigan, United States MGM Resorts International Full time

    Join Our Team as a Guest Room AttendantWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at MGM Resorts International. As a Guest Room Attendant, you will play a critical role in ensuring our guests have an exceptional experience by providing a clean and welcoming environment.Key Responsibilities: Clean and maintain...

  • Housekeeping Attendant

    3 weeks ago

    Detroit, Michigan, United States Marriott Full time

    Housekeeping Attendant Job SummaryWe are seeking a detail-oriented and customer-focused Housekeeping Attendant to join our team at the Detroit Marriott at the Renaissance Center. As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key Responsibilities:Respond promptly to guest...

  • Guest Room Attendant

    4 weeks ago

    Detroit, United States MGM Resorts International Full time

    Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by...

  • Guest Room Attendant

    1 week ago

    Detroit, United States MGM Resorts International Full time

    Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by...

  • Hilton Garden Inn Downtown Detroit

    1 month ago

    Detroit, United States Spire Hospitality Full time

    SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time...

  • Housekeeping Attendant

    6 days ago

    Detroit, Michigan, United States MGM Resorts International Full time

    About MGM Resorts InternationalMGM Resorts International is a world-renowned hospitality company that offers an unparalleled guest experience. As a leading player in the entertainment industry, we strive to create unique and memorable experiences for our guests.The RoleWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our...