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Medical Director
2 months ago
Mercy, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, jointly operate urgent care centers across the Midwest with locations in Missouri, NW Arkansas and Oklahoma City.
We're looking for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction. The Medical Director holds a pivotal leadership role overseeing the Midwest's largest urgent care network, currently comprising nearly 49 operational centers. This position requires a strong ability to collaborate across multiple organizations and the ability to prioritize key strategies to ensure the success of the joint venture partnership.
HIGHLIGHTS:
- Direct and identify?best practice standards including establishing clinical policies, procedures, rules,?regulations,?and methods of operation related to the?GoHealth?Urgent Care network.
- Establish?quality metrics and initiate process improvement programs.
- Support?GoHealth?Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents.
- Participate?in the development of patient education materials and seminars
- Work collaboratively?with the Market President of the network and the operational team to implement best practice operations for the network.
- Responsible?for the quality of care and all issues related to the clinical caregivers within their assigned region.??
- Collaborates?across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.
GOHEALTH URGENT CARE IS A DIFFERENT KIND OF PRACTICE:
- The Mercy-GoHealth Urgent Care partnership allows us to reach beyond the episodic patient treatment of traditional urgent care.
- Our state-of-the-art centers are beautiful, patient-friendly and equipped with imaging, labs and an advanced advanced EMR that is fully integrated with Mercy
- Our patient satisfaction scores validate our focus on the quality of care.
- Competitive compensation, bonus structure, and benefits package as an employee of Mercy
- Board certified in emergency medicine, family practice or med-peds
- Minimum of two (2) years of recent clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required.
- Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team.
- Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills.
- Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers.
- Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external among physicians and non-physician executives.
- Must possess recent experience in generally accepted and currently used methods and techniques.
- Proficiency in MS Word, Excel, and PowerPoint
- Super-user level skills with a currently in-use electronic medical record preferred
- Strong experience and skills in presentation of clinical and administrative topics to audiences of clinical and non-clinical staff in both formal in informal settings
- Data analytics preferred
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