Health Plan Navigator I

3 weeks ago


Honolulu, United States HMSA Full time
  1. Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and responding to inquiries. Conduct research for routine inquiries. Apply basic analytical and problem-solving skills to resolve customer inquiries and issues. Research relevant information and make recommendations. Manage inventory of inquiries and coordinate with departments.
    • Resolve servicing interactions by documenting and closing customer cases. Work with peers, management, and HMSA business areas to bring accurate and quality resolution for customers while continuing to follow performance guidelines.
  2. Participate in training to learn the foundation and basics of servicing HMSA's customers. Participate in training to be proficient in servicing at least two HMSA plans.
  3. Participate in servicing customers through options other than the phone. This could be written or online inquiries, in-person servicing or performing off-line data or project work.
  4. Performs all other miscellaneous responsibilities and duties as assigned or directed.


  • Honolulu, United States Ho'okele Home Care Full time

    Job DescriptionJob DescriptionAre you looking for a position that’s exciting, growing, fast paced and where every day brings new opportunities to help people? Vivia Cares is seeking an individual who is passionate about helping seniors stay healthy and independent in their own homes affordably as a Vivia Navigator Assistant. A Vivia Navigator Assistant is...

  • Planning Specialist

    4 weeks ago


    Honolulu, United States Tidal Basin Full time

    Job DescriptionJob DescriptionTidal Basin is the nation’s premier provider of integrated preparedness, emergency response management, and disaster recovery consulting services. We are growing our team and have opportunities for Emergency Management Planning Specialists to support a state or local Emergency Operations Center (EOC). This role supports the...


  • Honolulu, United States Tidal Basin Full time

    Job DescriptionJob DescriptionPosition Summary:  This position will coordinate activities between Tidal Basin’s Project Management Office and the client’s State Disaster Recovery Coordinator’s (SDRC) Office to include responsibilities related to project/program planning, operational logistics, vendor coordination and management, stakeholder engagement...


  • Honolulu, United States Tidal Basin Full time

    Job DescriptionJob DescriptionPosition Summary:  This position will coordinate activities between Tidal Basin’s Project Management Office and the client’s State Disaster Recovery Coordinator’s (SDRC) Office to include responsibilities related to project/program planning, operational logistics, vendor coordination and management, stakeholder engagement...


  • Honolulu, United States Hawaii Health & Harm Reduction Center Full time

    Job DescriptionJob DescriptionHawai’i Health & Harm Reduction Center (HHHRC) provides harm reduction-focused services to marginalized populations in Hawai’i, including people living with and/or affected by HIV, hepatitis, substance use, homelessness, and the transgender, LGBQ, and the Native Hawaiian communities. HHHRC bridges gaps and helps individuals...


  • Honolulu, United States @Orchard Full time

    Job DescriptionJob DescriptionPlanning & Evaluation SpecialistHonolulu, HI@Orchard LLC is actively seeking to engage an experienced Planning & Evaluation Specialist in support of NOAA’s Papahānaumokuākea Marine National Monument (PMNM). The work is located at the PMNM site in Honolulu, HI.As the Planning & Evaluation Specialist, you will:Provide...


  • Honolulu, HI, United States Hawaii Pacific Health Full time

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs...

  • Travel Nurse RN

    15 hours ago


    Honolulu, United States TravelNurseSource Full time

    TravelNurseSource is working with Amare Medical Network to find a qualified Home Health RN in Honolulu, Hawaii, 96817!Pay Information$2,340 per weekAbout The PositionThe Home Health Care Registered Nurse administers skilled nursing care to patients in their place of residence. This care is performed in accordance with physician orders and plan of care under...


  • Honolulu, United States Queen's Health System Full time

    RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Responsible for the coordination of patient care throughout the continuum in collaboration with all healthcare providers and the multidisciplinary care team to provide seamless process for oncology patients. - Serves as an advocate, interpreter, educator and clinical resource with expertise in medical,...


  • Honolulu, United States Kalihi Palama Health Center Full time

    Job DescriptionJob DescriptionPrimary Purpose:The purpose of this position is to oversee the delivery of behavioral health services for Kalihi-Palama Health Center (KPHC). The incumbent is responsible for managing day to day operations and implementing quality improvement/assurance activities that support accreditation, compliance, and utilization management...


  • Honolulu, United States Kalihi Palama Health Center Full time

    Job DescriptionJob DescriptionPrimary Purpose:The purpose of this position is to oversee the delivery of behavioral health services for Kalihi-Palama Health Center (KPHC). The incumbent is responsible for managing day to day operations and implementing quality improvement/assurance activities that support accreditation, compliance, and utilization management...


  • Honolulu, United States The Queen's Health Systems, Inc. Full time

    Supports the coordination of patient care and internal external/resources to ensure that care is provided in a supportive, seamless, and superior customer approach at all times. - Performs duties and responsibilities in accordance with policies and p Associate, Mammography, Navigator, Patient, Healthcare

  • Pharmacy Technician

    4 days ago


    Honolulu, United States TotalMed Staffing Full time

    We are seeking a Health Plan Pharmacy Technician for an assignment in Honolulu Hawaii. A Pharmacy Technician works closely with a Pharmacist to help in the preparation and distribution of prescribed medication. Their support and expertise enable pharmacies to run smoothly and efficiently. They typically work in hospitals and pharmacies where they help mix...


  • Honolulu, United States QRSE LLC Full time

    Job Description Job Description CONSTRUCTION MANAGER I KAUAI The Construction Manager I (CM I) is responsible for managing construction projects to ensure that all work complies with contract requirements, engineering standards, applicable codes, project specifications, and design plans. The CM I will keep open communication with the project team, owner, and...

  • Clinical Navigator

    5 days ago


    Honolulu, United States Queen's Health System Full time

    RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Responsible for the coordination of patient care throughout the continuum, in collaboration with healthcare providers and multidisciplinary care team, to provide quality, comprehensive services for assigned area(s). - Serves as an advocate, educator and clinical resource for area(s) assigned. - ...


  • Honolulu, United States Hawaii Pacific Health Full time

    Job Description Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative...


  • Honolulu, United States QRSE Full time

    Job DescriptionJob DescriptionCONSTRUCTION MANAGER I KAUAIThe Construction Manager I (CM I) is responsible for managing construction projects to ensure that all work complies with contract requirements, engineering standards, applicable codes, project specifications, and design plans. The CM I will keep open communication with the project team, owner, and...


  • Honolulu, United States Kaiser Permanente Full time

    Job Summary: Manages the development of quality strategies in alignment with KFHP strategic priorities, mission, and vision. Manages the teams coordination across areas to recommend actions based on reviews of regional quality reports. Guides the identification of new opportunities for improvement and establishes team priorities. Leads the implementation of...


  • Honolulu, United States Hawaii Pacific Health Full time

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s...


  • Honolulu, United States Hawaii Pacific Health Full time

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s...