IT Help Desk Specialist
3 weeks ago
What You Will Do The IT Help Desk Specialist is Gamma Technologies' first line of technical support for its global end-users. The successful candidate possesses an aptitude for working with applications and systems to analyze, diagnose, and resolve technical problems with hardware, infrastructure, software, applications, databases, networks, and servers. Included in this role is a range of administration duties related to providing effective and efficient technical support. Support coverage spans Gamma Technologies Westmont, Illinois headquarters as well as remote users at satellite and home offices throughout the United States, France, Germany, Greece, India, and Spain. Troubleshoot and resolve hardware, infrastructure, and software issues Take ownership of user problems Follow up on the status of issues and communicate progress promptly Stage, configure, deploy, and track new and existing personal desktops, laptops, and peripheralsIdentify user needs for IT hardware Recommend appropriate hardware options for selection Drive IT new hire orientations and offboarding activities Provide specialized advice and training to users on the optimal use of computer equipment and software Manage well-defined department tasksCollaborate with team members and end-users on specifications for larger scale projects Document IT service issues in the IT service management systemFacilitate the identification of trends Resolve recurring issues Improve overall service delivery Draft and publish support documentationAssist staff with requests for information Provide training as needed Research issues and products as requested Assist in the selection and evaluation of hardware and software What You Will Bring Associate degree in computer science, information technology, or related area of study required OR equivalent work experience Minimum of one year of experience in a technical support or analytical position Experience installing, configuring, and maintaining computer hardware and associated network equipment required Exposure to a wide variety of software applications including MS Office 365, various cloud applications, backup tools, antivirus tools, etc. Understanding of networking technologies such as Ethernet routing and switching, wireless LANs, DHCP, DNS, etc. Extensive troubleshooting skills, especially for remote users. Capable of effectively interacting with employees at all organizational levels and culture Ability to work with vendors, resulting in consistently high satisfaction levels Ability to convey technical knowledge to non-technical colleagues The ability to lift and carry IT equipment up to 50 lbs. is required What We Can Offer You Competitive total rewards program with health and financial benefits (401K and profit sharing) Flexible work options. This role will require you to be in the office 60% of the time Generous vacation, sick days, holidays and including parental leave Onsite fitness center Growth and development opportunities The expected annual base salary range for this role is $55,000 $66,000. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations Were an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all Applicants for this position must be currently authorized to work in the United States on a full-time basis Gamma Technologies will not sponsor applicants for work visas now or in the future #J-18808-Ljbffr
-
IT Help Desk Specialist
2 weeks ago
Westmont, United States Revel Staffing Full timeJob Description A leading technology solutions provider in the engineering software industry is conducting a confidential search for an IT Help Desk Specialist. This team supports a global workforce and drives secure, reliable IT operations across U.S. and international offices. Key Responsibilities Serve as first-line technical support for on-site and...
-
IT Help Desk Specialist
1 week ago
Westmont, IL, United States Revel Staffing Full timeJob Description A leading technology solutions provider in the engineering software industry is conducting a confidential search for an IT Help Desk Specialist. This team supports a global workforce and drives secure, reliable IT operations across U.S. and international offices. Key Responsibilities Serve as first-line technical support for on-site and...
-
IT Help Desk Specialist
3 days ago
Westmont, IL, United States Revel Staffing Full timeJob Description A leading technology solutions provider in the engineering software industry is conducting a confidential search for an IT Help Desk Specialist. This team supports a global workforce and drives secure, reliable IT operations across U.S. and international offices. Key Responsibilities Serve as first-line technical support for on-site and...
-
IT Help Desk Specialist
1 day ago
Westmont, IL, United States Revel Staffing Full timeJob Description A leading technology solutions provider in the engineering software industry is conducting a confidential search for an IT Help Desk Specialist. This team supports a global workforce and drives secure, reliable IT operations across U.S. and international offices. Key Responsibilities Serve as first-line technical support for on-site and...
-
IT Help Desk Specialist
1 week ago
Westmont, United States Gamma Technologies Inc. Full timeWhat You Will Do The IT Help Desk Specialist is Gamma Technologies' first line of technical support for its global end-users. The successful candidate possesses an aptitude for working with applications and systems to analyze, diagnose, and resolve technical problems with hardware, infrastructure, software, applications, databases, networks, and servers....
-
Retail Service Specialist
6 days ago
Westmont, United States O'Reilly Automotive Full timeO'Reilly Automotive - 230 W Ogden Ave [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
-
Payroll Specialist
3 weeks ago
Westmont, United States The LaSalle Group Full timePayroll Specialist Location: Westmont, IL (Hybrid - 3 days in office) Employment Type: Contract-to-Hire Compensation: $55,000 - $65,000 annually Benefits: Medical, dental, and vision insurance Ready to level up your payroll career? LaSalle Network is partnering with a supportive, high-performing company in Westmont, IL, to hire a Payroll Specialist. This...
-
Sr. Marketing Specialist
2 weeks ago
Westmont, United States Gamma Technologies Inc. Full timeDirect message the job poster from Gamma Technologies Corporate Recruiter at Gamma Technologies Who We Are GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of todays products in the transportation, power generation, and industrial equipment...
-
Sr. Marketing Specialist
1 week ago
Westmont, IL, United States Gamma Technologies Inc. Full timeDirect message the job poster from Gamma Technologies Corporate Recruiter at Gamma Technologies Who We Are GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of todays products in the transportation, power generation, and industrial equipment...
-
Sr. Marketing Specialist
2 weeks ago
Westmont, IL, United States Gamma Technologies Inc. Full timeDirect message the job poster from Gamma Technologies Corporate Recruiter at Gamma Technologies Who We Are GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of todays products in the transportation, power generation, and industrial equipment...
