IT Coordinator

OverviewJoin to apply for the IT Coordinator role at Constellation Research Center.About ConstellationConstellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Based in Berkeley, CA, our shared workspace hosts staff and researchers across nonprofits, academia, industry, and government. We aim to foster trust, collaboration, and shared insight within a strong network of AI safety researchers.The RoleThe IT Coordinator provides hands-on, user-facing IT support and operational assistance to staff, researchers, and visitors. You will maintain databases and systems to ensure smooth day-to-day functioning of our shared workspace. This full-time, in-person position requires onsite presence on weekdays 8:30 AM–5:00 PM, with occasional work on evenings or weekends for events or urgent issues.Key ResponsibilitiesIT Support & User Assistance: Manage incoming support tickets, provide front-line IT support, troubleshoot hardware/software issues, handle user accounts, and assist with device setup; escalate complex issues as neededIT Operations: Manage inventory and maintenance of IT equipment (laptops, peripherals, kiosks); assist with onboarding/offboarding logisticsOffice & Operational Support: Support badge issuance, visitor check-in, monitor access controls, manage office supplies, welcome visitors, provide orientation tours, and assist with event support and office space reservationsTeam Collaboration: Support Operations with cross-functional tasks and document common IT issues and solutionsSkills & ExperienceExperience providing IT or technical user support, ideally in an office environmentFriendly, professional interpersonal skills to engage with diverse usersStrong organizational and multitasking abilitiesClear written and verbal communication skillsProficiency with Google Workspace (Docs, Sheets), Slack, and ticketing systemsSome familiarity with office operations or admin is a plusComfort learning new software and technology tools quicklyYou might be a good fit if youEnjoy working in a dynamic, fast-paced office environmentLike solving problems and helping others with technical issuesAre attentive to detail and organizedAppreciate creating order from complexity (checklists, spreadsheets, task lists)Are eager to learn new skills and take ownership of your workCare about supporting AI safety research and community productivityCompensation & BenefitsBase pay range: $71,000.00/yr – $85,000.00/yr. Compensation will depend on experience. Our stated range is provided for transparency; final compensation will be determined with the recruiter.Our benefits include:Generous vacation policy401(k) with employer matchEmployer-paid commuter benefitsPPO health, dental, and vision insuranceCatered lunches and dinners, plus unlimited snacks & drinksRegular interaction with AI safety researchers and thought leadersA friendly, mission-driven teamLogisticsThis is a full-time, on-site position at our Berkeley office, steps from the nearest BART and bus stop. On-site parking is available. We value diversity and base hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds.If you’re excited about helping humanity safely navigate the development of transformative AI, we encourage you to apply—even if you’re unsure whether you meet every qualification.Additional DetailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Information TechnologyIndustries: Civic and Social Organizations #J-18808-Ljbffr