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Department Supervisor

2 months ago

North Charleston, United States Hamrick's, Inc. Full time

  • Model and Drive Superior Service; Practice and teach customer service techniques.
  • Delegate tasks and responsibilities within your department.  Follow-up on results.  Provide direction and guidance.
  • Motivate department assistants and sales associates.  Maintain a positive work environment.
  • Merchandise the sales floor; execute and maintain standards for presentation, signage, and product lifecycle in assigned department.
  • Communicate professionally and respectfully with associates, customers, and corporate officials.
  • Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products.
  • Stay current with present, future, seasonal, and special ads.
  • Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
  • Uphold company policies and procedures.
  • Utilize company reports and tools; and collaborate with leadership to deliver results in assigned department.
  • Assist team members in other areas as directed by supervisor or management
Required qualifications:
  • Legally authorized to work in the United States
  • Management skills: supervising employees
  • Able to stand for duration of shift
  • Available to work: holidays
Preferred qualifications:
  • 2+ years of experience in the retail industry
  • 18 years or older
  • Retail skills: customer service
  • Retail skills: restocking
  • Retail skills: taking inventory
  • Warehouse skills: handheld scanner operation
  • Comfortable handling customer complaints
  • Able to comfortably lift 30 lbs