Housekeeper

4 months ago

Cincinnati, United States The Phelps - Residence Inn Cincinnati Downtown Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
There's a reason we were named the #1 hotel in Cincinnati. It's our people Sure, we have boutique accommodations at the Residence Inn Cincinnati Downtown, housed in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps
Residence Inn Downtown Cincinnati with Pyramid Hotel Group can mean for you The Phelps
Residence Inn boasts 134 guest rooms and 5,039 sq ft of event space.

Overview:

The Phelps Residence Inn now offers complimentary parking for all associates and managers

We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

    • Responsibilities

      • Understand the companys policy on work shifts, guests possessions and privacy issues
      • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
      • Report and return any guest properties found in the rooms while rendering service
      • Report cases of property damage in commercial spaces to supervisor
      • Work with a team of housekeepers on each shift
      • Clean, disinfect and store all equipment at the end of the shift
      • Maintain a positive relationship with employees and guests
      • Monitor and report on the inventory of cleaning supplies
      • Respond to calls for housekeeping problems, such as spills and broken glass
      • Collect and remove trash and debris
      • Report, turn in and log all lost and found items
      • Clean upholstered furniture
      • Perform detailed deep cleans when required daily, weekly and/or monthly
      • Expected to clean 10 rooms daily with at least 3 refreshes. Amount subject to change on a daily basis.
      • Ability to move to self-inspect based on skills and time management.
Qualifications:

  • Skills

    • Proven working experience in relevant field
    • Weekend availability mandatory
    • Ability to work independently and remain motivated
    • Helpful with customer service orientation
    • Prioritization and time management skills
    • Professionalism along with speed and attention to detail
    • Knowledge of English language
    • High school degree

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