Administrative Officer II

WE ARE OFFERING A $5000 SIGN ON BONUS We are seeking a dynamic individual to join our Capital City Fire Rescue team as Administrative Officer II, helping to provide fire, rescue, and emergency medical services at the highest level of excellence, professionalism, and commitment to the community. Under the general direction of the Fire Chief, the Administrative Officer II serves as a key leader within Capital City Fire Rescue (CCFR). This position provides advanced professional oversight in financial management, administrative operations, and strategic support to ensure the smooth and effective functioning of the department. The Administrative Officer II is responsible for developing and monitoring CCFR’s multi-fund budget, overseeing ambulance billing and revenue forecasting, managing purchasing and travel coordination, and administering personnel and records management systems. As an advisor to the Fire Chief and department leadership, this role plays a central part in policy development, fiscal analysis, and operational planning in a complex and dynamic public safety environment. The incumbent supervises the Administrative Assistant and Administrative Coordinator, collaborates with chiefs, program managers, and staff across all levels of the organization, and works closely with other CBJ departments and external agencies. This position also serves as the department’s subject matter expert on fiscal control, payroll processing, ambulance billing, and Telestaff administration. WHO WE ARE LOOKING FOR The ideal candidate will bring: Excellent organizational, communication, and problem-solving abilities, with the capacity to adapt to a dynamic, multifaceted environment. Strong expertise in fiscal management, budget development, and financial analysis. Knowledge of public sector accounting, grants management, and revenue forecasting. Proven supervisory skills and the ability to build strong working relationships across all levels of an organization. Experience with payroll, labor contract interpretation, and personnel management. Experience with records management, inventory systems, reporting, data optimization, and HIPAA compliance. Top candidates will embody our mission, vision, and values in service to the community. CORE VALUES: Teamwork, Integrity, Professionalism, Positive Attitude, and Service OUR MISSION: We serve and protect our community from life- and property-threatening emergencies in a competent, professional, and proactive manner. OUR VISION: Our vision is to provide fire, rescue, and emergency medical services at the highest level of excellence, professionalism, and commitment to the community. Proud of our past and embracing our future, the members of Capital City Fire/Rescue will work as an effective and integrated team, dedicated to continuous improvement and maintaining a positive environment. WORKING HOURS AND LOCATION Capital City Fire Rescue (CCFR) provides 24/7 emergency services to the City and Borough of Juneau. This position works Monday through Friday, 8:00am – 4:30pm at the downtown Fire Station located at 820 Glacier Avenue. This is a salaried leadership position, and the nature of a 24/7 emergency operation involves being available for emergencies and administrative questions outside of regular business hours as needed. Direct the formulation, coordination, and execution of CCFR’s multi-fund operational and programmatic budgets, ensuring alignment with strategic priorities. Develop advanced staffing models, cost projections, and long-range fiscal strategies to support organizational planning and decision-making. Serve as the principal budget strategist, advising the Fire Chief and executive leadership on financial performance, forecasts, and corrective actions. Oversee and control expenditures across diverse funding streams, providing variance analysis and recommending fiscal adjustments to maintain budgetary integrity. Conduct forecasting, including call volume projections, cost recovery assessments, overtime utilization, and multi-year expenditure trend analysis. Provide fiscal modeling and scenario analysis to support labor negotiations and organizational policy development. Research, draft, and secure competitive grant funding, administering awarded funds with strict adherence to compliance and audit standards. Administer and manage Supplemental Emergency Medical Transport (SEMT) program reporting and reimbursement processes in coordination with the State of Alaska, external contractors, and the Controller’s Office. Lead departmental response to financial audits, compiling documentation, addressing findings, and implementing corrective measures. Oversee comprehensive ambulance billing operations, including reconciliation of patient care reports, payer mix analysis, and rate-setting strategies. Authorize write-offs, direct collections, and benchmark billing methodologies against peer jurisdictions to optimize revenue recovery. Provide supervision and performance management for administrative staff. Ensure compliance with collective bargaining agreements, process volunteer compensation, and safeguard the integrity of personnel and medical records. Administer and optimize the Kronos Telestaff scheduling platform, providing rule interpretation, system management, and leadership training. Direct the financial administration of the Image Trend RMS, ensuring the accuracy of patient care documentation and compliance with HIPAA and regulatory standards. Exercise procurement authority by managing contracts, competitive solicitations, and high-value acquisitions in accordance with CBJ ordinances. Oversee departmental travel and training programs, including budget development, fiscal monitoring, and logistical coordination. Education: High School graduation or the equivalent. Experience: Two (2) years of journey professional administrative experience. This is equivalent to an Administrative Officer I with the City of Juneau or the equivalent with another employer. Substitution: Post-secondary education from an accredited college with major coursework in Business Administration, Public Administration, Finance, Banking, Accounting or a similar business field may be substituted for up to one (1) year of the required experience on the basis of: three (3) semester or four (4) quarter hours are equal to one (1) month of experience. Other: Valid Driver’s license at time of appointment and for continued employment. SPECIAL NOTICE - SIGN ON BONUS The sign on bonus will be paid in two equal installments, less mandatory deductions. Employees will be eligible for the first installment at the time of appointment. Employees will be eligible for the second and final installment after successful completion of probationary period. For additional information please contact the hiring manager as listed below. HIRING MANAGER CONTACT INFO Hiring Manager: Fire Chief, Rich Etheridge Phone Number: (907) 586-5322, Ext. 4322 Email: Rich.Etheridge@juneau.gov #J-18808-Ljbffr