Deputy Chief Operating Officer

Deputy Chief Operating Officer – Shared Services Location: Natural Resources Building – Olympia, WA Salary: $12,560 – $14,650 Monthly (range up to $15,421 Monthly) Employment Type: Full-time, Exempt, Non-represented position Telework: Partial telework flexibility may be available and considered Overview The Department of Natural Resources (DNR) invites an executive leader to join the Executive Management team as the Deputy Chief Operating Officer – Shared Services (DCOO). The DCOO will lead the Employee and Enterprise Services (EES) teams and shape the strategic direction of the agency’s shared services landscape. Responsibilities Directly supervise a Senior Director who supports senior leaders across Human Resources, Legal Affairs, Enterprise Services, Workplace Culture & Development, CFO, CIO, and EP Management Office. Lead the development of the EES strategic roadmap, ensure alignment with the Commissioner’s vision and the agency’s strategic plan, and track performance outcomes. Build the shared service model throughout the agency, standardize processes, and centralize services to create operational efficiencies. Lead organizational culture change to embrace shared services as critical infrastructure for all agency employees. Set direction for agency-wide consistency in policies, processes, and procedures governing shared service businesses. Provide the critical infrastructure and tools to meet programmatic business needs within the agency in an efficient, cost‑effective manner. Serve as a member of DNR’s Core Team, Executive Leadership Team, and Operational Leadership Team. Act as the agency Executive Sponsor for the One Washington project, advocate for resource needs, and prioritize change management. Manage interactions with the legislature and the state budget process, review bills, participate in hearings, and prepare decision packages. Model and actively promote diversity, equity, inclusion, and belonging. Ensure compliance with state and federal laws, rules, policies, and requirements. Coordinate special project work for the Commissioner of Public Lands and the COO. Required Qualifications Strategic leadership experience, effective communication, negotiation, and advocacy skills. Experience leading large teams at governmental organizations. Experience encouraging innovative best business practices. Experience mediating issues between executive management, senior management, and operational programs/staff. Significant experience managing agency shared service operations: human resources, IT, risk management & legal services, procurement, process improvement, project management, budget and accounting practices, grants, facilities, fleet, employee engagement & training. Ability to create a positive work environment, build morale, and elicit sustained superior job performance. Proven ability to develop staff skills by coaching, mentoring, and training. Strong commitment to ethical leadership and goals of diversity, equity, inclusion, and belonging. Bachelor’s degree in business administration, public administration, or related field AND 11 years of experience; OR a combination of education and/or experience equivalent to 15 years. Senior leadership competencies: Decisiveness, Influencing/Negotiating, External Awareness, Strategic Thinking, Risk Management, Political Savvy. Commitment to fostering an environment that honors diversity, equity, inclusion, belonging, and environmental justice practices. Perform duties in a manner consistent with applicable laws, regulations, and public records retention. DNR core competencies: Personal Accountability, Value Others, Compassionate Communication, Inspire Others, Commitment to Excellence. Special Requirements and Conditions of Employment High‑level executive position may speak or act for the Commissioner on occasion. Position primarily in an office setting; occasional field interaction may occur. Travel overnight and travel to different locations within the region, state, and nation by self. Desired Qualifications Knowledge of natural resource management issues in the Pacific Northwest. Awareness of Washington’s Indian Tribes, tribal sovereignty, and treaty rights. Application Requirements Apply online at www.careers.wa.gov (click the APPLY button). Letter of interest describing your qualifications. Resume detailing experience and qualifications. References optional at the time of application; finalists will be asked to provide at least 3 professional references. Do not attach documents that include photos or private information (SSN, year of birth, etc.). Complete all supplemental questions. Questions or need accommodation? For questions or accommodation requests, email DNRrecruiting@dnr.wa.gov or call 360‑522‑2500. Equal Opportunity Employer The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. About the Department of Natural Resources Vision: Our actions ensure a future where Washington’s lands, waters and communities thrive. Mission: Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations. Core Values: Safety and Well‑Being – Our top priority is the safety of the public and our employees. Public Service – We value and respect the public we serve and the people of the Department of Natural Resources who step up to serve. Innovation and Creative Problem‑Solving – We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision. Leadership and Teamwork – We are committed to building leaders at all levels and building teams for success. Benefits and Additional Information Commitment to organizational health and wellness. Work/life balance. DNR Employee Resource Groups. Statewide Employee Business Resource Groups. Professional development opportunities. Educational and career development aid. Public Service Loan Forgiveness Eligibility. Opportunities to participate in wildland fire suppression assignments. A comprehensive benefits package including employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Recruitment may be extended up to 60 days to fill similar vacancies. DNR does not use the E‑Verify system. Veterans may attach DD‑214, NGB‑22, or other verification of service; black out SSN. #J-18808-Ljbffr